Provide travel information and itineraries to clientsCounsel clients on terms and conditions of travel, e.g. cancellation policies & RefundsSelling tickets/tours and make reservations And Special events tickets and Travel insurancePromote destinations, tours packages and other services.

Maintaining a positive, empathetic, and professional attitude toward customers at all timesResponding promptly to customer inquiriesCommunicating with customers through various channelsAcknowledging and resolving customer complaintsProcessing orders, forms, applications, and requestsProviding feedback on the efficiency of the customer service processEnsure customer satisfaction and provide professional customer support.