Umar Raza
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Umar Raza Email & Phone Number

Operational Manager at London Underground
Location: London, England, United Kingdom 4 work roles 2 schools
1 work email found @hotmail.co.uk LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

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Role
Operational Manager at London Underground
Location
London, England, United Kingdom

Who is Umar Raza? Overview

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Quick answer

Umar Raza is listed as Operational Manager at London Underground based in London, England, United Kingdom. AeroLeads shows a work email signal at hotmail.co.uk and a matched LinkedIn profile for Umar Raza.

Umar Raza previously worked as Customer Service Operations (SRT) at Transport For London and Retail Strategy and Performance Manager at Levi Strauss & Co.. Umar Raza holds Cima (Part Qualified), Management Accounting, 2:1 from Manchester University.

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Profile bio

About Umar Raza

A highly motivated, award winning delivery-focused individual with a proven track record both as a leader and as a key member of a team. Key strengths include innovation, communication, delivery of high level of customer service and the ability to plan ahead to achieve objectives. I am dynamic and adaptable with a logical mind, a practical approach to problem solving and a willingness to think outside of the box as well as the drive to see tasks through to a successful conclusion.Alongside my current role, I am also part of the "​ Permanent way railway engineering programme" and have successfully completed the first part of the qualification with a distinction.I am ready for my new challenge and actively seeking an exciting opportunity to get involved in projects such as stations works and improvements programme, Network/infrastructure upgrades such as SWIP, SUP, TDU and all other exciting projects at Transport for London.I strongly believe my diverse skills,qualifications and vast project management experience with a keen interest in construction management and civil engineering will make me an asset to this particular area.Having successfully completed the APM ( IC ) and London underground engineering programme enabled me to demonstrate the knowldge and understanding of all elements of project management, civil engineering, drainage systems, track infrastructure and asset management etc.In keeping my current role I communicate in a clear and concise manner, always ensuring effective two-way communication. Furthermore, having well developed negotiation, influencing and relationship building skills, I am at ease communicating with a wide breadth of stake holders from all hierarchical levels whilst liasing with station stake holders, chairing meetings, managing all aspects of documentation and build strong relationships across at all levels.

Listed skills include Leadership, Change Management, Team Management, Project Management, and 24 others.

4 roles

Umar Raza work experience

A career timeline built from the work history available for this profile.

Customer Service Operations (Srt)

Networkwide

Responsible for the delivery of world class service in London Underground stations including ensuring the availability of ticketing facilities for customers and passengers operated machines.Responsible for the smooth operation of the station, managing access and the programme of station security checks to ensure the reliability of assets and services to.

May 2013 - Apr 2014

Retail Strategy And Performance Manager

London, United Kingdom

In my role as retail manager for a world-class brand my responsibility was to direct and lead superior retail strategies and execute store operation functions to deliver financial growth and sustained brand quality.Key responsibilities included;Maximising sales and profitability for retail outlets.Coach and support the store management teams to improve.

Oct 2011 - Apr 2013

Team Leader (Cost Control)

Preston, United Kingdom

  • Undertook various responsibilities to curtail liquidation.
  • Dealt with engineers on site and authorised cost for further work required.
  • Handled all complaints and enquiries about home emergency repair and policy coverage.
  • Gained detailed technical knowledge of all HomeServe products.
  • Built and maintained strong relations with valuable customers and engineers on site, despite being under enormous time pressure.
  • Worked efficiently as a team leader, reducing liquidation… Show more
Sep 2010 - Sep 2011

Senior Insurance Advisor

Preston, United Kingdom

  • Dealt with household emergency insurance claims.
  • Took ownership of home emergency claims from start to finish which involved taking calls, full DPA process, checking policy details, making cover decisions and deploying.
  • Worked closely with Engineers, monitoring the repair and keeping customers updated.
  • Worked stringently under FSA guidelines whilst dealing with extremely confidential information.
  • Worked closely with valuable clients RSA, RBS, AXA as well as dealing with home… Show more
  • Worked closely with valuable clients RSA, RBS, AXA as well as dealing with home serve claims.
Nov 2004 - Sep 2011
2 education records

Umar Raza education

Cima (Part Qualified), Management Accounting, 2:1

Activities and Societies: Chartered Institute of Management Accountants

Bachelor'S Degree, Business Administration And Management, General, First Class

FAQ

Frequently asked questions about Umar Raza

Quick answers generated from the profile data available on this page.

What is Umar Raza's role at their current company?

Umar Raza is listed as Operational Manager at London Underground.

What is Umar Raza's email address?

AeroLeads has found 1 work email signal at @hotmail.co.uk for Umar Raza.

Where is Umar Raza based?

Umar Raza is based in London, England, United Kingdom.

What companies has Umar Raza worked for?

Umar Raza has worked for Transport For London, Levi Strauss & Co., and Homeserve.

How can I contact Umar Raza?

You can use AeroLeads to view verified contact signals for Umar Raza, including work email, phone, and LinkedIn data when available.

What schools did Umar Raza attend?

Umar Raza holds Cima (Part Qualified), Management Accounting, 2:1 from Manchester University.

What skills is Umar Raza known for?

Umar Raza is listed with skills including Leadership, Change Management, Team Management, Project Management, Management, Training, Customer Service, and Coaching.

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