Manager Crm Collections And Operations
CurrentResponsible for driving CAM collections across all sites Delhi NCR and Non NCR region.Develop and implement effective collection strategies across all properties to minimize overdue accounts and maximize cash flow.Lead all site teams for improvement of collections, providing guidance, coaching, and support to achieve individual and team targets.Analyze delinquent accounts and develop action plans to address payment issues, including negotiation of payment terms and settlement… Show more Responsible for driving CAM collections across all sites Delhi NCR and Non NCR region.Develop and implement effective collection strategies across all properties to minimize overdue accounts and maximize cash flow.Lead all site teams for improvement of collections, providing guidance, coaching, and support to achieve individual and team targets.Analyze delinquent accounts and develop action plans to address payment issues, including negotiation of payment terms and settlement agreements.Utilize data analytics to identify trends and opportunities for process improvement in the collection process.Collaborate with other departments such as customer service, finance, and legal to streamline processes and resolve customer disputes.Monitor collection performance metrics and prepare regular reports for senior management, highlighting key findings and recommendations.Maintaining and tracking budget vs actual across all sites for FM. Show less
