▪ Facilitate and manage the Group Director of Finance and Strategy’s daily operations, including complex calendar management, scheduling of high-stakes meetings, and coordination of executive-level communications. Follow up ,receive and review critical financial reports and strategic documents, ensuring accuracy and alignment with organizational goals before presenting it in front of Group Director.▪ Act as a key liaison between the Group Director and internal/external stakeholders, ensuring clear communication and timely dissemination of information. Monitor and report on project progress, providing regular updates and insights to the Group Director to facilitate informed decision-making while maintaining high level of confidentiality and professionalism in handling sensitive information and executive correspondence▪ Handle memberships payments, Travel arrangements, Personal and professional Documentation controlling like license renewals and other documents. Manage Vehicle maintenance and dealing with auto workshop staff for related formalities and procurement of different items for personal as well as official use▪ Ensuring functionality of all the office equipment placed in Director’s Office. Timely Preparation of meeting agenda and circulating it to the attendees of upcoming meetings. Preparation of presentation for meetings and taking minutes of meetings and email to all relevant authorities and keeping strong follow ups with all concern team members regarding all tasks assigned to ensure timely completion and update.

•Managed Director Operations' office, ensuring functionality of equipment and timely preparation of meeting agendas.•Coordinated calendar, meetings, and presentations, taking minutes and following up on tasks for timely completion.•Facilitated internal and external stakeholder communication, arranged travel, and managed personal filing and confidential correspondence.•Oversaw vehicle maintenance and dealership coordination, prepared feasibility reports for projects, and facilitated case authentication.

•Managed office operations, including mail distribution, phone handling, maintenance, and meeting arrangements.•Identified and resolved maintenance issues systematically, maintained cafeteria standards, and prepared admin reports for finance.•Processed invoices and coordinated payments, conducted marketing research, and managed vendor relationships.•Oversaw employee onboarding and offboarding, including IT equipment issuance, orientation presentations, and clearance procedures.

•Managed front office operations, including phone handling, maintenance, and meeting arrangements.•Maintained income and expenditure records through spreadsheets, handled document control, and pursued outstanding payments from clients.•Handled drafting, sending, and replying to official emails, as well as maintaining client records and sending reminders.•Established internship programs, managed recruitment processes, and facilitated visa and medical processing for overseas hires.•Developed a new Microsoft Excel-based system to track client payments, resulting in successful recovery of over 80% of outstanding payments.

•Managed front office operations, mail distribution, phone handling, maintenance, and meeting arrangements. Supervised fleet operations, office renovations, and cafeteria procedures.•Identified and rectified maintenance issues systematically, maintained cafeteria hygiene, and prepared admin reports for finance.•Contributed to head office renovation projects, including meeting room revamps and cabin designs.•Introduced a systematic tagging system for repair and maintenance, resulting in significant cost savings without compromising quality.

•Developed a systematic complaint management system, negotiated with vendors for equipment maintenance, and ensured strict adherence to electrical item claims.•Managed housekeeping operations, including stock maintenance, room setup, and purchasing.•Conducted regular property inspections to identify anomalies and coordinate with teams for rectification.•Assisted Admin & HR Manager with employee database maintenance, attendance records, and interview scheduling, as well as conducting orientation presentations for new employees.

Meet and greet visitors and guests.Process guest arrivals and departures, including all necessary payments.Handle and coordinate room assignments and pre-arrivals.Handle guest’s concerns.Explain briefly the complimentary and chargeable services provided by the hotel to the guests.Handle and Store the Luggage of guests.Assist with the check-in and check-out of guests.Assist Duty Manager in various tasks as required

•Managed income and expenditure details for ongoing projects using spreadsheets, handled document control, travel management, hotel reservations, salary preparation, disbursement, and petty cash.•Acted as an all-rounder by managing office correspondence, greeting visitors, handling phone calls, and operating office equipment such as photocopiers, fax machines, and scanners.