1. Welcoming and directing visitors, creating a positive first impression.2. Managing incoming calls, taking messages, and directing calls to the appropriate person.3. Coordinating appointments and managing calendars for meetings or events.4. Assisting clients or customers with inquiries, providing information, and ensuring a helpful experience.5. Performing general clerical tasks, such as data entry, filing, and maintaining office supplies.6. Managing and responding to emails in a professional manner.7.Distributing incoming mail and packages, preparing outgoing mail.

• Maintaining records of orders, delivery details, etc.• Receive, unload, and shelve supplies.• Ensure record keeping and manage all documentation to confirm the proper stock level and maintain inventory control.• I worked in the warehouse as a storekeeper.• I took stock of inventory, managed the store layout, supervised staff, and I kept records of sales.• I kept all stock safe in the owner's absence.• I supervised the number of stock, and do entries in the PC of used/stored/needed stock.• Created a list of defaulted stock for informing to manager.

 P re-build ed team will b given to me I handled that team by providing them best environment that was event user friendly.  I train all the new comers each every thing from start till end. Strictly form my team i used to complete daily bases targets punctually. Solve problems and handle all the difficulties with calm and patience. On daily bases i used to hear agent’s calls to filter out weak agents and again give them recorded good voice calls for guidance.

 Handle large volume of calls on a day to day bases with a sense of calm and good work ethic. Handle number of customer interaction per day, giving detailed, helpful and friendly to ensure customer satisfaction. Memorized all insurance benefits to be able to answer customer questions quickly ans effectively. Resolve customer complaints by clarifying the customer’s complaints, explaining the best solution to solve problems. Assisting customer procedure of how they can buy it