Bus Operator, Operations Supervisor, Assistant Scheduler
Knoxville Area Transit
Knoxville, Tennessee Area
• Supervised day-to-day operations and monitored all phases of daily operations of bus fleet, directed and coordinated the maintenance of schedules, transfer problems, reporting of hazardous conditions and emergencies, and conducted accident investigations.• Supervised, and conducted routine checks of operators relative to schedule adherence, route, proper signage, traffic regulations, safety, operating rules and policies, uniform regulation, general appearance, physical condition, attitude toward the public, proper fare collection, and general demeanor.• Monitored the radio system and maintained constant radio contact with transit vehicle operators to monitor and control on-street service and to respond to emergencies and special needs; relayed information and instructions between operators and supervisors regarding operational hazards, schedule changes, and road failures.• Provided supervision, counseling and coaching of transit operators to ensure compliance with operating standards and to assist with problems; controlled unruly passengers; and suggested alternative routing due to accidents.• Ensured scheduling/run cutting efficiency using Trapeze FX and Blockbuster.