➤ Discovering new sales prospects and negotiating deals and maintaining customer satisfaction.➤ Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas.➤ Strategically planning short/long term targets of the business. ➤ Conduct research to identify new markets and customer needs.➤ work closely with software engineers and quality assurance departments.➤ Maintain a healthy relationship with the clients and keep a strong follow up.➤ To ensure customer satisfaction by providing timely services and after-sales support.➤ Develop entry level staff into valuable salespeople.

-Identifies and generates leads through networking, cold-calling and marketing, converting into key accounts.-An accomplished, results-driven professional with expertise in business development.-Recognized for consistently achieving goals by increasing sales and growing revenues.-Charged with developing new customers and growing sales from existing client base.-Formulate new strategic marketing and business initiatives.-Meet or exceed marketing targets, financial objectives, and departmental budgets.-Build new relationships and extend network of contacts and industry leaders.-Adept at public speaking with experience giving presentations at executive meetings, events, and conferences.-Lead efforts to build partnerships and strategic acquisitions.

Dealing with customers calling inbound.Provides accurate information to public and internal clients in a clear, courteous and professional manner.Managed difficult or emotional customer situations; responds promptly to customer needs; responds to request for service and assistance; meets commitments.Speaks clearly and persuasively in positive or negative situations; listens and gets clarification, Responds well to questions of clients.Managing team, Breaks, Service level, Different IssuesAdjustments, AttendanceRandomly ask queriesHave used OSPAC, GUI, SEEBAL, ADT