Umar Ammad Alvi Email & Phone Number

Islamabad, PK

• My responsibilities as Specialist of my region includes but not limited to:
• Expand our footprint within the ISC region by strategically identifying and engaging with key agents involved in import/export activities.
• Develop and nurture relationships with agents based on their expertise and alignment with our global network.
• Evaluate and select agents with specialized skills to ensure they fit well within our global framework.
• Lead discussions with chosen agents to establish mutually beneficial pricing and formalize contracts.
• Arrange introductions between agents and the Pricing Team to support effective negotiations and agreement finalization.

• Developed and managed trade lanes in the ISC region, focusing on India and Bangladesh.
• Identified and pursued new business opportunities to expand market reach.
• Acted as a liaison between operational teams and agent networks, resolving long-standing issues in the region.
• Increased the active agent network by 50% in the first 10 months.
• Built and maintained relationships with key agents and partners through different campaigns and mitigating their pain points.
• Boosted lead generation by 70% through targeted outreach and market analysis.

United States

• As Logistics Coordinator, I am responsible for the following operations:
• Facilitate the shipping, staffing, and delivery of products from one destination to another.
• Specialized in the Ocean and Air shipments coming into US from all over the world.
• Reviews freight costs, transportation expenses, and/or the cost of raw materials on a regular basis to try to maintain costs as low as feasible.
• Arranging inbound trucking after clearing the shipment.
• PO management for exporters’ warehousing of merchandise.

United States

• As Logistics associate, I was responsible for the following things.
• Receiving the documents for the new shipment and making an entry.
• Doing Importer security filing (ISF)
• Tracking the shipment and keeping the concerned parties updated.
• Making and sending the Arrival notices.
• Dispute resolution with Carriers (Steam shipping lines, Cargo Airlines, Rail lines, and trucking - companies).

Punjab, Pakistan

• As Tele-sales Representative, I was responsible for the following:
• Lead generation.
• Apprising the customer with product and service information.
• Engaging in active listening with callers, confirming and clarifying information and diffusing angry clients if needed.
• Was among highest lead generators within a month (110 leads).
• Among few representatives who communicated directly with customers instead of using Avatar Software.