Muhammad Umar Ehtisham Mian Email & Phone Number

Lahore, Pk

Lahore, Pk

Lahore, Punjab, Pakistan

Actively exploring and expanding my expertise in Data Science and AI.

Lahore, Pakistan

As an ICT Solutions Specialist, I have extensive experience working with a wide range of technology solutions across various domains:Security & Surveillance:• Managed IP Video Surveillance systems for comprehensive monitoring.• Utilized Digifort VMS for video management, analytics, and forensic analysis.• Implemented Access Control Systems including biometric solutions, full-height and waist-height turnstiles, road blockers, barriers, UHF-based E-TAG systems, UVSS, tire killers, and various types of fencing.Networks & Structured Cabling:• Designed and maintained active and passive network systems.• Oversaw communication cabling and fiber optics installations.• Developed and implemented data center solutions.Communication Solutions:• Deployed VoIP solutions, including both software-based and hardware-based IP PBX systems.• Implemented call center solutions and wireless network solutions, such as PtP & PtMP wireless, controller-based Wi-Fi, and WLAN.• Provided SME and enterprise Wi-Fi solutions and unified communication systems.Network Security:• Managed UTM-based firewalls and endpoint protection solutions.Power Solutions:• Administered UPS systems to ensure uninterrupted power supply.Additional Expertise:• Experienced in handling Global Sign AATL PDF signing.Throughout my career, I have consistently delivered high-quality solutions tailored to meet diverse client needs, ensuring seamless integration and effective implementation of advanced technologies.

Lahore

• Assist the Regional Manager of the Enterprise Business Unit, offering ICT solutions and services, including Business Connectivity, Data Center Services, Cloud Services, Global Voice, Voice Services, and Managed IT Services.• Oversee sales planning and manage key client relationships.• Understand client requirements, plan and offer tailored solutions, and generate sales to meet targets.• Focus on OPEX deals and promote the "Pay as You Go" model.• Identify and capitalize on new sales opportunities within existing accounts; manage upselling and cross-selling.• Resolve client conflicts and coordinate with internal teams.• Assist clients with budgeting and RFPs; ensure timely deal closures.• Manage data entry in Oracle Fusion CRM and utilize other applications effectively.

Lahore

Reporting to: Senior Manager, Corporate Solutions & ServicesKey Areas: Business Connectivity, International Business, Hosted Solutions, PTCL Cloud Services, Managed Services, Business Communication, Data Center Solutions, Learning Management SystemsNew Business Development:• Drive sales for data communication solutions and ICT products like Wi-Fi, routers, switches, firewalls, and IP-based surveillance.• Identify and secure large sales opportunities, handling both CAPEX and OPEX deals.• Collaborate with corporate clients and internal teams to customize and develop new products.• Ensure profitability by achieving markup and margin targets.• Build and maintain relationships with decision-makers in public sectors, working closely on RFPs and tenders.• Manage sales and revenue pipelines effectively.Account Management:• Enhance upselling opportunities and client loyalty while reducing churn.• Coordinate with engineering and technical teams to ensure high-quality service.• Present additional solutions to strengthen client relationships.• Oversee large sales projects from initiation to successful deployment.• Assist clients with financial matters, including rebates, discounts, and billing.

Lahore

My responsibilities are included to offer the ERP solutions like1) PeopleSoft Campus Solutions2) Oracle E-Business Suite3) Oracle Fusion Middleware (Identity Management & WebCenter)✔Business Development:• Identify potential clients, and the decision makers within the organization• Prospect for new leads by networking, visiting, cold calling, tender advertising or other means of generating interests from potential clients• Developing a rapport with new client, presenting solutions and services, following up them properly for sales closure and providing relevant support • To work side by side with the principal (Oracle) and the client to quote the most appropriate solution and make the business profitable for each entity. • Participate and work with relevant teams to develop proposals that represent the client’s needs, concerns, objectives and pricing of the solution• After sales closure, manage the whole project from initiation to its closure and to ensure that pending payments are received on mutually agreed dates.✔Rest of Tasks:•Attend industry functions such as events, conferences and provide feedback and information on current market trends•Developing and maintaining strong pipeline (Funnel).•Ensure that data is accurately entered and managed within the company’s CRM•Track and record activity on accounts and try to close the deals to meet the given targets.•Work with solution team to ensure that prerequisites (like pre-qualification or getting on a vendor list and tender submission) are fulfilled timely.

Lahore, Pakistan

Assist Head of Department (ESG) on Business Development for the following business solutions 1) Trunk Lines2) PRI (Primary Rate Interface)3) SIP (Session Initiation Protocol)4) UAN & Toll Free Services5) Soft PBX (Complete package of hardware and software)6) Call Center Solutions7) CIR Internet Service8) Co-Location Services9) Long Distance Connectivity10) VAS (DID/DOD)✔Sales Development:• Assessment of target market, Intelligence gathering on clients, generating leads for possible sales, follow up sales activities, developing product presentations, negotiating contracts, formal proposal writing and business model designing• Set sales targets and define strategy to achieve those targets and to follow the set strategy punctually• Pro-actively hunt for target organizations and establish communications with those businesses that can get benefits from our company’s services• To propose the relevant product/service solutions to the clients as per their actual needs and requirements • Generate 40% margin at least in each deal to get handsome revenue figures.• Build and manage internal/external relationships involving all stakeholders and influential bodies✔Account Management:• Increase the company’s involvement with existing clients and try to generate the business from these accounts as well (up selling)• Follow up with the on board clients in order to ensure the quality and reliability of the services• Provide prompt response in order to resolve the complaints and issues raised from client side and deal with the technical team for the timely resolution.

Pakistan

Assist Country Manager on product planning, marketing and sales of► Power Products (Brand Wise):1) Emerson: (UPS, Racks,PDUs and RDUs)2) KESECO: (Power Savers)3) Spark/Bangbell: (LED Indoor/Outdoor Lights)►Office Products (Brand Wise):1) Samsung: (Laser Printers & Multi functions, Toners, Thin Clients,Projectors and LCD monitors)2) DELL:(Desktops,Workstations,Servers,Blades, Laptops,Thin Clients, LCD Monitors)✔Product Planning:• Plan and execute new product launches• Local pricing of products and efficient distribution • Market analysis through visiting and meeting with customers • Managing the nationwide warehouses to keep inventory for appropriate sales. ✔Marketing Management:• ATL & BTL activities• Manage vendors and suppliers for production of promotional material• Prepare and assist in marketing plans and strategies• Coordinate with advertising / outdoor agencies on regular basis✔Sales Management: • Responsible to manage & monitor the sales against assigned product lines• Key account management (Hypermarkets) • To manage display center sales, inventory and warehousing• Attend sales inquiries and generate sales proposals to satisfy the enquiries • Work on Tenders to win new sales ✔Customer Support Management:• To manage the services and support department according to customer queries and ensure that prompt services are being provided

Pakistan

• Assisting Marketing Director to look after the marketing of cotton yarn• Preparation of spin plan (order based) and dispatch plan on daily basis• Follow up of all market issues and customer / complaint handling• Communicating with customer via phone calls and e-mails• Yarn agents database management• Payment and delivery follow-ups • Providing updated knowledge to customers regarding products

Pakistan

✔Marketing Activities:• Helping out the manager to develop marketing campaigns• Coordinate the design, production and distribution of marketing material• Identify and develop relationships with vendors and suppliers• Preparing and providing necessary product presentations to customers ✔Sales Activities:• Relationship building with corporate clients and high profile customers• High degree of coordination with regional sales persons to know the current sales numbers • To process inquires by phone, fax, email and personal visit in relation to company business• Preparing quotations and follow up on the outstanding payments. • Sales reports submission.

Master Of Business Administration (M.B.A.), Marketing

Bcs(Hons), Computer Science