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Umar Farooque Email & Phone Number

Deputy Manager| Project Management at Enago (Crimson Interactive)
Location: Thane, Maharashtra, India 6 work roles 3 schools
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Current company
Enago (Crimson Interactive)
Role
Deputy Manager| Project Management
Location
Thane, Maharashtra, India
Company size
522 employees

Who is Umar Farooque? Overview

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Quick answer

Umar Farooque is listed as Deputy Manager| Project Management at Enago (Crimson Interactive), a company with 522 employees, based in Thane, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Umar Farooque.

Umar Farooque previously worked as Deputy Manager Project Managment at Enago (Crimson Interactive) and Deputy Project Manager at Lumina Datamatics Limited. Umar Farooque holds Post Graduation Diploma Management, Operations Management And Supervision, A from Welingkar Institute Of Management.

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Enago (Crimson Interactive)

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Profile bio

About Umar Farooque

Achievement-oriented professional with more than~8 years of experience, skilled at managing projects in collaboration with Clients, Project Managers and other teams to achieve set goals & objectives across IT, Service and E-commerce domains. Capabilities in monitoring & tracking project activities and conducting timely risk assessment & mitigation; managing and providing required guidance/support to the teams. Expertise in managing client/seller onboarding and service enhancements to reduce service gaps. Action-focused individual with exceptional background spent in ecommerce. Engaging demeanor experienced in working with various age groups and over achieving the SLA every year.

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Umar Farooque's current company

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Enago (Crimson Interactive)
Enago (Crimson Interactive)
Deputy Manager| Project Management
new york, new york, united states
Website
enago.com
Employees
522
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6 roles

Umar Farooque work experience

A career timeline built from the work history available for this profile.

Deputy Manager Project Managment

Current
Enago (Crimson Interactive)

Mumbai, Maharashtra, India

My role involves working closely with the project manager, assistant project managers, and other team members to ensure that projects are delivered on time, within scope, and meet quality standards My key responsibilities are:1: Project Planning and Coordination:Assist in developing project plans, timelines, and resource allocations.Collaborate with the.

Sep 2022 - Present

Deputy Project Manager

Lumina Datamatics Limited

Mumbai, Maharashtra, India

  • Onboarded more than 30k SMB sellers on Marketplace and helped them to grow their business on Marketplace also achieved more than 65 NPS for last FY.
  • Helped many strategic partners/sellers to achieve their annual/monthly GMV goal on Marketplace.
  • Implemented and developed SOPs for the pilot project successfully.
  • Achieved all the SLA assigned to us for all the consecutive year since 2019 in terms of onboarding sellers and NPS.
  • Assisted Clients by listening closely, finding solutions to problems, and making recommendations based on extensive product knowledge.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
Apr 2022 - Sep 2022

Project Team Lead

Lumina Datamatics Limited

Mumbai, Maharashtra, India

Team leadTeam mentoringEcommerceMarketplace ExpertProduct ManagementCatalogue ManagementProduct & Brand OptimizationSeller on-boarding Business AnalysisProcess devlopmentBusiness AnalystData MiningMicrosoft officeCustomer Relationship Management(CRM)B2B SalesLevel 1 SupportClient HandlingTraining Team Handling

Aug 2020 - Aug 2022

Senior Customer Service Representative

Concentrix

Mumbai Area, India

  • Handled all the billing and technical calls regards to internet faxing service for J2 Global.
  • Implemented up-selling strategies such as recommending other products of the company to boost revenue.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided excellent customer service and ensured customer satisfaction on all the handled calls to get a promoter from the customers.
  • Achieved the maximum numbers of retention done in a month with a Ace award for the best performer of the year award.
  • Worked as a SME to provide floor assistance for the new batches in the OJT period.
Nov 2016 - Feb 2019

Client Service Representative

S2S It Solutions Pvt Ltd

Mumbai Thane

  • Delivered superior client services, fostering strong rapport, retention, and satisfaction.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Regularly exceeded daily sales and product add-on quotas.
  • Handled all the inbound calls for a home shopping channels with maintaining a good quality of more than 90 for all the calls.
  • Overachieved the weekly and monthly target of conversion assigned by Team lead and earned a best performer award for the same.
May 2016 - Oct 2016
Team & coworkers

Colleagues at Enago (Crimson Interactive)

Other employees you can reach at enago.com. View company contacts for 522 employees →

NA Neha Ahir Neha Ahir Colleague at Enago (Crimson Interactive)Mumbai, Maharashtra, India, India View → DK Dr.Amruta Kothare Dr.Amruta Kothare Colleague at Enago (Crimson Interactive)Mumbai, Maharashtra, India, India View → AD Ankit Dalal Ankit Dalal Colleague at Enago (Crimson Interactive)Thane, Maharashtra, India, India View → BN Bipin Naithani Bipin Naithani Colleague at Enago (Crimson Interactive)Thane, Maharashtra, India, India View → OE Oseodion Enoise Oseodion Enoise Colleague at Enago (Crimson Interactive)Nigeria, Nigeria View → CK Cresset Kinny Cresset Kinny Colleague at Enago (Crimson Interactive)Mumbai, Maharashtra, India, India View → AR Anand Raul Anand Raul Colleague at Enago (Crimson Interactive)Mumbai, Maharashtra, India, India View → RT Rugved Tawade Rugved Tawade Colleague at Enago (Crimson Interactive)Satara, Maharashtra, India, India View → ST Sapna Thakur Sapna Thakur Colleague at Enago (Crimson Interactive)Mandi, Himachal Pradesh, India, India View → DA Dennis Aguila Dennis Aguila Colleague at Enago (Crimson Interactive)Calabarzon, Philippines, Philippines View →
3 education records

Umar Farooque education

Hsc, Science, B

Bihar School Examination Board
FAQ

Frequently asked questions about Umar Farooque

Quick answers generated from the profile data available on this page.

What company does Umar Farooque work for?

Umar Farooque works for Enago (Crimson Interactive).

What is Umar Farooque's role at Enago (Crimson Interactive)?

Umar Farooque is listed as Deputy Manager| Project Management at Enago (Crimson Interactive).

Where is Umar Farooque based?

Umar Farooque is based in Thane, Maharashtra, India while working with Enago (Crimson Interactive).

What companies has Umar Farooque worked for?

Umar Farooque has worked for Enago (Crimson Interactive), Lumina Datamatics Limited, Concentrix, and S2S It Solutions Pvt Ltd.

Who are Umar Farooque's colleagues at Enago (Crimson Interactive)?

Umar Farooque's colleagues at Enago (Crimson Interactive) include Neha Ahir, Dr.Amruta Kothare, Ankit Dalal, Bipin Naithani, and Oseodion Enoise.

How can I contact Umar Farooque?

You can use AeroLeads to view verified contact signals for Umar Farooque at Enago (Crimson Interactive), including work email, phone, and LinkedIn data when available.

What schools did Umar Farooque attend?

Umar Farooque holds Post Graduation Diploma Management, Operations Management And Supervision, A from Welingkar Institute Of Management.

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