Umar Shadeed M K Email & Phone Number

Dubai, AE

Abu Dhabi, Abu Dhabi Emirate, AE

• Achieved compliance score in ADHICS audits by developing and implementing comprehensive information security strategies and policies and conducting risk assessments and mitigation to ensure compliance with healthcare.
• Enhanced 60% reduction in incidents by leading responses to security incidents, conducting vulnerability assessments, and establishing disaster recovery protocols
• Improved 50% increase in security metrics and 100% successful implementation of advanced security technologies by managing and mentoring IT security professionals and developing security awareness training programs.
• Successfully implemented the ADHICS framework, enhancing governance, risk management, and compliance (GRC) practices, leading to strong audit results and improved data securit

Dubai, AE

• Successfully implemented ISO 27001 framework by developing and aligning information security strategy, creating and aligning security policies with business objectives, performing regular risk assessments, and ensuring.
• Implemented 100% of advanced security controls and technologies by the successful deployment of Next-Gen firewalls, IDS, and data protection measures, by managing the deployment and enforcement of security solutions.
• Completed 100% of vulnerability and cloud security management tasks by the successful execution of VAPT processes and securing of Azure cloud systems, by leading vulnerability assessments and cloud security evaluations.
• Conducted 100% of security audits and ensured vendor compliance by successful completion of audits and adherence to SLAs, by performing audits, selecting and managing security technologies, and providing ongoing.

Dubai, AE

• Aligned IT strategies with business goals, collaborating with senior management.
• Established and enforced IT policies, procedures, and standards for consistent and secure practices.
• Managed security systems, firewalls, intrusion detection, endpoint security, and IT projects.
• Controlled IT budgets (CAPEX and OPEX), ensuring efficient resource allocation.
• Administered systems including SharePoint, Exchange Server, Office 365, CCTV, Biometric, and AV solutions.
• Selected and managed third-party vendors, ensuring compliance with service level agreements.

Mumbai, IN

• Provided first-line technical support to end-users via phone, email, chat, or in person.
• Diagnosed and resolved hardware, software, and network issues promptly.
• Installed, configured, and maintained computer systems, software, printers, and peripherals.
• Managed user accounts, permissions, and access rights across systems.
• Assisted in troubleshooting and maintaining LAN, supporting WAN management.
• Implemented and maintained IT security measures in collaboration with the IT team.