• Achieved compliance score in ADHICS audits by developing and implementing comprehensive information security strategies and policies and conducting risk assessments and mitigation to ensure compliance with healthcare standards. • Enhanced 60% reduction in incidents by leading responses to security incidents, conducting vulnerability assessments, and establishing disaster recovery protocols • Improved 50% increase in security metrics and 100% successful implementation of advanced security technologies by managing and mentoring IT security professionals and developing security awareness training programs. • Successfully implemented the ADHICS framework, enhancing governance, risk management, and compliance (GRC) practices, leading to strong audit results and improved data securit

• Successfully implemented ISO 27001 framework by developing and aligning information security strategy, creating and aligning security policies with business objectives, performing regular risk assessments, and ensuring compliance with industry regulations.• Implemented 100% of advanced security controls and technologies by the successful deployment of Next-Gen firewalls, IDS, and data protection measures, by managing the deployment and enforcement of security solutions and access controls. • Completed 100% of vulnerability and cloud security management tasks by the successful execution of VAPT processes and securing of Azure cloud systems, by leading vulnerability assessments and cloud security evaluations. • Conducted 100% of security audits and ensured vendor compliance by successful completion of audits and adherence to SLAs, by performing audits, selecting and managing security technologies, and providing ongoing training and support.

• Aligned IT strategies with business goals, collaborating with senior management.• Established and enforced IT policies, procedures, and standards for consistent and secure practices.• Managed security systems, firewalls, intrusion detection, endpoint security, and IT projects.• Controlled IT budgets (CAPEX and OPEX), ensuring efficient resource allocation.• Administered systems including SharePoint, Exchange Server, Office 365, CCTV, Biometric, and AV solutions.• Selected and managed third-party vendors, ensuring compliance with service level agreements.• Stayed updated with emerging technologies, recommending and implementing solutions for efficiency.• Reported IT performance and initiatives to senior management, communicating effectively with non-technical stakeholders.

• Provided first-line technical support to end-users via phone, email, chat, or in person.• Diagnosed and resolved hardware, software, and network issues promptly.• Installed, configured, and maintained computer systems, software, printers, and peripherals.• Managed user accounts, permissions, and access rights across systems.• Assisted in troubleshooting and maintaining LAN, supporting WAN management.• Implemented and maintained IT security measures in collaboration with the IT team.• Conducted regular backups and disaster recovery procedures for data integrity.