Umber Batool Email & Phone Number

I create social media content and design digital documents to inform and engage populations of the city's Parks and Recreation Department.

I promote communication by designing documents and creating accessible forms for UTA departments at the Office of Learning and Communication.

Arlington, Texas, United States

I created youth library programs aimed to promote literacy, socio-emotional well being, and creativity. I also engaged with my community through outreach service projects and provided reader recommendations.

I helped develop and administer youth library programs for people ages, provided reader advisory requests with my knowledge of literature, and maintained online records, library materials and work spaces.

I increased the Department of English's online presence by creating videos after conducting social media research and designing posts and flyers to promote the Department's events and courses.

I trained Customer Service Representatives, resolved guest complaints, managed guest accounts, in-park and through online chat and call.

I explained to guests different options in purchasing passes and memberships, communicated efficiently with different departments to assist guests with add-on purchases, and helped guests set up online accounts.