I have been working in the eBook industry for over 2.5 years, Under sales/support department managing my team efficiently with impactful communication , leadership and teamwork skills. I am also skilled in business development, inbound marketing and after sale support.My progressive experience includes Sales/support and management skills and successfully achieving assigned targets. My 5 years of career comprises of 3 years in eBook sales / support and 2 years in QA, business reputation, SEO and social media marketing. I have a strong background of training my subordinates & on numerous occasions have been working with an entire team as the leading profile. Along with good listening skills I'm well equipped with the product knowledge & fully focused to achieve individual & team targets by going extra miles, making sure to end the month by achieving the preset milestones, also have the quality of being empathetic towards my clients as well as team members which makes me a better person.
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Business Unit HeadZenith Codes Oct 2022 - PresentProven track record of achieving revenue targets and expanding market share. Identify new business opportunities and develop strategic initiatives to drive growth and profitability. -
Senior Upsell ManagerBlink Digitally (Smc-Pvt) Ltd. Jun 2021 - Oct 2022*Mostly over achieved my monthly assigned target.*Excellent project management for the existing clients to minimize refund ratio and maximize upsells on the same accounts/clients. -
Senior Project ManagerBlink Digitally (Smc-Pvt) Ltd. Mar 2021 - Jun 2021Karāchi, Sindh, Pakistan*Welcoming new clients and building a strong communication bond to work with them on their projects.* To make sure that customer support is always open for customers.*Helping the team members that are unable to meet target and providing them with help in order to achieve their goals and overcome their mistakes. *Providing my clients with up to the mark services and dealing scheduled calls with prospects.* Having strong relationship with brand, marketing department and development team .* Researching on new technologies and software that helps in speeding up the publishing and marketing process.
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Seo ExecutiveDigitonics Labs (Pvt.) Ltd Jan 2020 - Dec 2020Build brand SEO strategy from scratch to drive keyword-specific approach and engagementLiaise with content marketing team to create funnels for off-page traffic acquisition and brand signals. -
Quality Assurance ExecutiveDigitonics Labs (Pvt.) Ltd May 2019 - Jan 2020Karāchi, Sindh, PakistanMaintain quality relationship's and feedback acquisition of customer's by email, call and text.Drive performance metrics of project management KPI's of delivery ratio and stage base analysis.
Umda Mahar Baqi Education Details
Frequently Asked Questions about Umda Mahar Baqi
What company does Umda Mahar Baqi work for?
Umda Mahar Baqi works for Zenith Codes
What is Umda Mahar Baqi's role at the current company?
Umda Mahar Baqi's current role is Upsell team Manger (ebook).
What schools did Umda Mahar Baqi attend?
Umda Mahar Baqi attended Karachi University.
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