 Manage and grow the liability portfolio under SME Segment Generate monthly revenue through FOREX and Investment Products Achieve monthly liability on incremental basis Ensure to meet monthly and annual targets Bancassurance Portfolios for new to bank Self Employed Clients Promote banks products through customer meetings and cross selling

 Acquire Corporate Entities with Annual Turnover upto 30 Million AED under liabilities business Identify potential for asset customers and offer tailored products under trade finance. Ensure annual as well as monthly targets are met. Provide reports on monthly performance and achievement of Current Account balances. Bancassurance Portfolios for new to bank Self Employed Clients Business Insurance for concerned Company Accounts.

 Meet allocated collection targets by maintaining follow up with customers for outstanding payments and identify opportunities to improve customer experience and encouraging prompt cash collection. Making collection efforts on past due accounts. Performing site visits to ensure timely collection and facilitate customers. Manage daily collection reports of team and processing of accounts.  Liaise with business managers and external dept on customer escalations.

 To manage workload of complaints for Corporate Customers received from Contact Centers. To entertain High Risk and Corporate complaints at priority. To handle possible churn threats. To acquire high revenue Corporate Accounts.  To ensure customer satisfaction through relationship building and portfolio management.  To ensure all records are properly maintained as per company policies for audit and analysis.  To promote new products and value added services to their portfolio accounts.  To remain vigilant with competitor information and offerings and escalate suggestions to Manager Corporate Segment accordingly.  To coordinate with all concerned departments for efficient resolution.As a special assignment, handled New Sales Activation desk and Dealer Support desk for 12 months.

Supported in development of branch opportunities, joint ventures, and partnerships with top retailers in order to meet the Branch objectives of the Company. Managed and implemented Branch plans and programs and oversee all functional areas. Undertake the ongoing supervision of franchisees, identify the key features, conduct market research, evaluate franchisee operations, and ensure that franchises are promoted and sold only to qualified prospects.

Launch for Loyalty Card (Corporate Card).