Umer Bin A. Email & Phone Number

Lahore, Punjab, Pakistan

• To summarize: Improved business profits by over 20% by discovering new sales opportunities through market research, cold calling, networking, setting up inperson meetings with clients, understanding their needs and.
• Improved business profits by over 20% by setting up in-person meetings with clients, understanding their needs and effectively pitching company products and services.
• Successfully discussed product specifications and negotiated favorable prices with end users and vendors.
• Played a key role in the negotiating team that secured the largest contract in the company's history.
• Enhanced the company's market presence by conducting market research and identifying new opportunities for product expansion.
• Increased revenue potential by strengthening and maintaining relationships with existing customers, suppliers and prospective clients, while also developing connections with new clients.

Lahore, Punjab, Pakistan

Lahore, Punjab, Pakistan

• To summarize: Delivered exemplary customer service by ensuring prompt delivery of goods and services to clients, handling queries, complaints and objections, drafting contracts per customer requirement, providing.
• Ensured business compliance with government regulations and maintained company documents/records in both physical and electronic formats.
• Prepared contract documentation with end users and clients, ensuring clarity and compliance.
• Enhanced company sales through market research, cold calling and networking.
• Delivered exemplary customer service by ensuring prompt delivery of goods and services to clients, tracking inventory and dispatching service engineers when needed.
• Implemented a computerized system for order delivery, enhancing business documentation and efficiency. Handled procurement, packaging, dispatching of ordered items and confirmed delivery receipt from customers.

Lahore, Punjab, Pakistan

• Assisted the Sales Team in organizing and managing meetings with Purchase Officers from various Pakistani universities.
• Developed a comprehensive understanding of the company’s products and services. Additionally, Stayed informed about government requirements governing the sale and use of chemicals, ensuring all transactions adhered to.

Lahore, Punjab, Pakistan

• Followed the Trainee Manager plan provided by McDonald's HR Department and efficiently served at various workstations, adapting quickly to different roles.
• Excelled in tests conducted by senior management. Earned praise from colleagues and senior management for my excellent work ethic, strong customer service orientation,efficient service and performance.