Umer Dilshad Email & Phone Number

Karāchi, Sindh, Pakistan

Part of PARCO's First ever Transformation Team to Implementation PARCO's Beyond Tomorrow Strategy to make it a Globally Competitive Player with value-driven approach along with modernized Organization Culture, Policies and Structure to enable and sustain future growths.Lead Digital Transformation Executive•Worked with Consultant Mckinsey Pakistan in the first ever change management Transformation drive in PARCO as Workstream lead of Process Improvements & Communication Lead which drove PARCO to generate over $16M savings annually.•Lead the Lands Management System project by digitizing 50 years old fragile physical records of Lands department.•Lead the paperless initiative across organization along with key stake holders like Pipeline & Refinery and featured in sustainability report for saving papers •Developed multiple Power BI dashboards on Travel management system for Travel department and Guest management system for Refinery to streamline their KPIs.•Modernized the processes for digital signatures of Senior PARCO leadership for their day-to-day on-paper approvals.•Part of SAP BW team to finalize process reports through AFO reports of FI & MM modules during implementation of SAP S-4 HANA and SAC BI.•Administration, configuration and user management of Transformation software “WAVE”.•Publish the dashboards for senior management and CTO to have strong picture of Transformation program

Corporate Hq

Video Conference AdministrationAdministration of all the Online Video Conferencing Official accounts (BlueJeans, MS Teams and Zoom) for company wide employees and management online meetings.Manages and coordinates for the Board Meetings of PARCO, PAPCO, PPGL, PCRL involving Ministry and Directors.Provides support for the Board meeting Document management tool for all board meetings.Group IT Procurement LeadManages the procurement of Capital & Revenue IT equipment and services of PARCO, PAPCO and PPGL respectively, involving IECs approval.Coordination with all teams for their budget and procurement related activities throughout the fiscal year.Coordination with all vendors for their timely payments related to procured goods and acquired services.Network AdministrationNetwork administration of CHQ along with WAN connectivity with all remote sites.Completed several projects including Project Management Office (CHQ), PCRL Project Office (Emerald Tower-Clifton) along with complete LAN/WAN/Internet connectivity.VLANs, VPN & Cisco Wireless Network deployment across the PCRL Project Office.Design and implementation of Fortinet Firewall deployment & LAN Revamp at CHQ.System AdministrationSystem Administration and Management of Netbackup server, Kaspersky Antivirus Server and TMG Proxy Server along with different policies for different users. Manages the domain access of all the users including group policies, password resets and other related activities.Service Desk AdministrationWorked as the Service desk Administrator and supervises the service desk team for the routine operations and coordinated services for all PARCO employees.Part of the budget review team for the procurement of different IT assets across PARCO including different stations and terminals.Chairs the quarterly IT Coordinators meetings to access and review the support status for all the departments across HQ and discuss the new solutions for different business needs.

Karachi

•Provide deployment and engineering documentation required to track deployed configurations, standardize deployment procedures, identify and capture lessons learned to be shared with other deployment team members. Develop and update Deployment SOPs. And to present the standardized procedure to Manager Technical Services and to get them approved and implemented. Once these are approved the Deployment Team Lead will be responsible for implementation of approved standards and has to maintain the documentation as well.•Provide engineering support to ensure proper design and configuration of externally deployed components consisting of security, access control & surveillance equipment. All deployed components will be configured using approved configurations and as per project’s Scope of Work.•Conducts site surveys as per the requirement of Manager Technical Services of prospective clients. Will provide the survey report to Manager Technical Services in detail and to present him the fact finding and field information. •Perform detailed troubleshooting in support of initial deployments where tests prove the capability is not functioning as expected and fix actions when previously deployed capabilities degrade or are no longer performing. Perform fixes, and when necessary, replace activities for deployed capabilities residing in client spaces. •Report to Manager Technical Services for day-to-day & Project activities •Acquire technical assistance from the Technical Support Team, Product/ Software Engineers and Infrastructure Engineers.

Karachi

V-Secure Deployment Team

Karachi

LAN/WAN Management•Plan and maintain network configuration of routers, switches and firewall associated with network traffic. •Monitor network operations for anomalies associated with hardware failure, security, wide area network (WAN) links and local Area network (LAN).RSA Authentication Management•Administration of RSA SecurID Authentication on RSA auth manager 7.0•Management of RSA VPN tokens with dual authentication.Access Control•Control the access of VPN users and administrators by ACS 5.0•Security of network Switches and Routers through TACACS.Wireless Corporate Network•Installation, management and administration of WLAN Network in head office Karachi.•Management of WLAN Network in Bhit Gas Field using Aruba Wireless Controller.•Management of Wi-Fi network associated with Wireless Controller and WCS. Cisco Aironet access points and Wi-Fi users.•Management of WPA2 –Enterprise Wi-Fi network and implementation on user devices.Unified Communication•Administration and management of unified communication network.•Configuration and troubleshooting the problems of IP phones.•Latest technology evaluation, comparison and review among other competitors.IP-Telephony at Remote Rig Sites•Installation and management of IP-Telephony network at Rig sites.•Managing different dial plans and access criteria for different level of users.Video Conferencing•Administration and management of Video conference equipments and its integration with PA systems.•Management of Tandberg equipments including 990 MXP.•Management of Cisco equipments including C-20 and C-40. Projects Management•Complete documentation, inventory management and vendor follow-ups of all Projects.•Writes Design document, Project Plan, Deployment scenarios and Project close out reports.•Implementation of projects according to the given standards and procedures.•Vendor management for all the on-going projects and routine maintenance.

Pakistan

•Worked as the Network Engineer in E-NOC Department.•Monitoring and Troubleshooting of the Network in NMS and Linux Servers.•Configuring the SIP accounts in Asterisk and managing the Dial Plans for different scenarios.•Configuring different Routers and Switches for the Network connectivity.

Worked as an Internee in the Transmission and Wireless Local Loop departments.Understanding with the data networking and wireless access networks.

Bachelors Of Engineering, Telecommunications Engineering, A

Activities and Societies: Participated in different Technology and Network Competitions :: Part of Telecom Cricket Team BE.

F.Sc, Pre-Engineering, A-1

Activities and Societies: Part of College Cricket Team :: Participation in Sports Week FSc, Pre-Engineering

Matriculation, Science, A-1

Science