Umer M. Shaikh Email & Phone Number

Islamabad, Pakistan

Islamabad

Islamabad

United Arab Emirates

• Establish new and more enhanced services for existing customers.
• Shortlist and finalize vendors for outsourcing of operations.
• Tendering and contracting of works to vendors.
• Develop and executing comprehensive marketing plan.
• Develop creative solutions for driving leads for sales force.
• Organize and Participate in trade shows & conferences.

Pakistan

• Achieved the sales revenue target allocated for the defined period.
• Worked/communicated both internally and within client’s organization throughout the project to assess client’s satisfaction and identified additional projects.
• Worked closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
• Attended trainings to develop relevant knowledge and skills.
• Built relationships with the client to encourage new and repeat business opportunities.
• Provided regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.

Pakistan

• Managed the existing customer subscriptions as assigned securing renewal contracts and up sells of additional products & services.
• Obtained and respond to all RFPs, continually moved the proposal through to win the job.
• Arranged visits to Corporate Customers to maintain the business relation in order to ensure that maximum knowledge is collected on the corporate customers.
• Ensured that the service level of the customer is correctly identified and arranges to provide service accordingly.
• Identified the unique requirements of customer, addressed and the satisfaction levels are met in order to improve revenue and profits contributed from key segment industries.
• Motivated and lead development of team spirit, commitment and sense of belonging among the team.

London, United Kingdom

• Worked with the senior category manager to provide assistance to the category teams.
• Provided support to the completion of category plan including sourcing and implementation plans.
• Worked with the category team and ensured category initiative plans are developed and maintained.
• Provided both weekly and monthly progress reporting to the central project management office.
• Worked with the category management team, complete individual procurement initiatives, planning and support the category team as necessary.
• Undertook other tasks as directed by the category team.

Master Of Science - Ms, Project Management

Ba (Hons) Business Administration

Activities and Societies: Served as a Vice President for the international student society at Middlesex University London, UK. Was.

Education record