Umer Rauf Email & Phone Number

Security Solutions Firewalls (Forigate , Sophos), VAPT , CCTV , WIFI ,  Support sales team on proposals and solution to customers. Meet customer to understand their requirements and come out with the solution/ proposals. Pre-sales support to the customers including designing, sizing and implementation of Product. Working on tender RFPs, attending pre-bid meeting to analyze the customer requirements. Prepare comprehensive, elaborated, clarified& understandable solution proposal. Generates bill of materials for quotations. Assist sales in gathering 3rd party pricing and liaising with 3rd parties if required. Customer’s presentation and clarifications. Demonstrations and POC’s to customers. Engage distributor and principle in POCs (if required) and correspond with them to make the POC successful Installation and troubleshooting of the products. Providing customers & Operation team Level 1 & 2 technical support on phone / on site. New product development, evaluation& testing. Providing short technical trainings of product to customers & Operation team. Perform sales support and Account Management.

Professional Summary• Project Management: Managing projects, Presales, strong customer coordination, solution support, technical evaluations for project outsourcing and presentations about equipment and services, Managed Services Vendor Management, Delivery Assurance, Performance monitoring and reconciliation.• Wireless Network Deployment & Operations: Over 10 years of experience of large scale Fixed, Wimax, cellular Wireless and Microwave networks and their interconnection with network elements like switches and routers. • RF Design and Planning: Over 10 years of experience for the large scale networks, spectrum management, network planning and frequency allocations for the wireless network using different tools as cell planner, Radio Mobile, Redline Link Budget, Wlan Link planning tool etc. • O3B Network Deployment &Operations: Part of a team which is responsible for building from scratch to a profitable venture for State of the art, next generation MEO satellites, being launched by O3b Networks. • GSM RF Network Optimization: Extensive experience of doing drive tests, analysis of log files and customer complaints and bench marking using TEMS.• Technology Evaluation: Involved in R&D activities for the selection of technology, POC and evaluation of products for deployment. • Pre-Sales: Over 5 years of experience in designing and helping Sales department with network design, BoQ, RFP, Technology documentations etc. • Technical Writing: Technical write-ups for different Proposals, Tender Documents and BID Documents.• Fiber : GPON network planning and operations. Managing Fiber GPON Planning Design, Implementation. • 3rd Party SLA/ KPIs management, coordination and rectification of issues for smooth operation, Rollout & Operational Project Support for timely execution, Rollout & Operational Project Support for timely execution.• Configuration of router, switches and firewalls to provide End to end connectivity.

Islamabad

Senior Engineer Team Lead• Complete survey and installation for fixed, cellular, WiMAX , Microwave links.• Complete Base station Installation, Planning, connectivity from IDU to ODU and to set the coverage of cell area (cell size) keeping in mind of standards of frequency planning, Drive testing and optimization of 2G network using TEMS. • Drive Testing using TEMS 8.1, analyzing the LOG files, and taking steps for betterment of QoS.• “Neighbor Auditing” Using Information from Handover Attempts.• BSC and Cell Level timers and parameter audit for improvement of the stats / Quality of service immediately.• Intra/Inter/External Ho analysis and actions taken on the basis of adding logical neighbor removal of illogical neighbors, removal of over coverage overlaps, cells overshoots. Ho margin and HO type distribution list• Complete survey for PTP and PTMP link with LOS assurance and Fresnel zone clearance.• Subscriber unit installation and commission at client side.• Support and trouble shoot of problems of existing clients.