Lead, mentor and motivate a team of business associates to deliver outstanding support to US and Canadian clients.Build and maintain strong relationship with clients.Finalize and close the deals of POS machine.Maintain proper track record of all the cold calls done by Business Associates .Monitor service levels, response time and customer satisfaction metrics.Handle and resolve escalated client issues, investigating root causes and implementing corrective actions as necessary.Conduct regular performance reviews, provide constructive feedback with other internal team leads including sales, marketing and product development to ensure alignment on client requirements.Prepare regular reports and analysis on clients feedback and trends in US and Canadian markets.

Conduct through consultation with US and Canada clients to understand their website requirements and business goals.Deals in websites, logos and other social media packages through cold emailing and other different platforms like Bark, Upwork, Fiver.Present web design services and solutions to US and Canadian clients.Prepare customized proposals on clients needs and budgetary constraints.Build and maintain strong relationships with clients through regular communications and follow-ups.Manage sales pipelines to track leads, opportunities and sales activities.stay informed about industry trends, competitior offerings and emerging technologies in web design.Meet and exceed monthly and quarterly sales targets set by management.

Develop strategies to expand the company's customer base and increase revenue.Build and maintain strong relationships with existing international clients through cold calling and emailing.Provide solutions to enhance customer satisfaction and loyalty.Collaborate with sales team to generate leads, prepare proposals and negotiate contracts.Assist in closing deals and achieving sales targets.Deals in POS (point of sale) machine.Provide regular updates on sales performance, market insights and customer feedback.Proactively address customer concerns.Maintain accurate records of sales activities, customer interactions. Prepare reports and presentations.

Deals in brand new and used cars.Develop sales strategies to achieve revenue and maximize profit.Manage Finances and invoices.Maintain accurate records of vehicle sales, warranties and services contracts.

Develop and execute strategic plans to achieve objectives and sustain long-term growth.Manage the finances, budgeting, forecasting and financial reporting.Monitor cash flow, expenses and profitability to ensure financial stability and growth.Optimize operations to minimize costs, reduce lead times and enhnace customer satisfaction.