As a very experienced one , I specialize in leveraging advanced AI-driven solutions to optimize operational efficiency and elevate customer satisfaction. My expertise includes working with technologies such as Kubernetes, Docker, Linux, and generative AI tools like ChatGPT, Gemini, Claude and GPT-3.I am passionate about transforming customer support by integrating AI tools to automate and improve system configurations and network functions, including AAA, PCRF, SMSC, and MMSC. My skills in scripting, system configuration, and deep technical troubleshooting enable me to tackle complex challenges and deliver high-quality support.Throughout my career, I’ve focused on enhancing service delivery and customer engagement. By combining cutting-edge technology with a strong technical foundation in DevOps and Linux, I have consistently improved processes, strengthened customer loyalty, and elevated overall satisfaction levels.• Expert in Blended Learning Setup that is Under the Blended Learning classrooms, the teachers will be assisted by technology and digital content to transform the teaching-learning practice inside the classroom.• Moodle Expert• OBE (Outcome-based education) LMS Integration for University Reporting• LMS Gradebook Customization with OBE integration• Power BI Reporting• HP5• Big Blue Button LMS Integration with Customization• Live Class Setup• LMS Customization• Rapid Assessments• Tangerine Server• Assessment, Student and Teacher Evaluation and Reporting