Umer Zeeshan Email & Phone Number

Lahore, Punjab, Pakistan

• Monitoring of IP-MPLS and Transport Network (OTN/DWDM/MS-OTN/SDH/MSTP/MW/IP-MPLS) on multivendor: • Huawei (CX600, NetEngine 8000, OSN-550/1500/2500/3500/7500/8800, BWS-1600, RTN-980/950/905/905A)) • Ericsson TN-2p/6p/20p & SPO-1410/1460.• Hands on experience with multivendor NMS: • Huawei NCE/U2000 • Ericsson SoEM/IPTNMS-Circuit/Packet.• E2E Troubleshooting of external customers and raising the issues with concerned internal teams for resolution.• Ensuring QoS for end customers, network visibility & availibity by escalating faults within SLAs and following up till resolution.• Generation of various network reports of important events upon requirement and logging trouble tickets against issues.• Fault Analysis/Troubleshooting & Root Cause by probing/troubleshooting of E-Line, E-LAN, VPLS, Tunnel APS, PWS APS and FPS services, missing cross-connects of MW & Optical nodes in both Huawei & Ericsson.• Analyzing performance KPIs of 2G/3G/4G-Microwave & Optical Transmission network in correlation with RAN end KPIs.• Raising Transmission issues relating with degraded KPIs (Bit/CRC/FCS-Errors/Bandwidth Utilization & Operational issues) with concerned team for resolution.• Exporting backups of NMS Script and Data Management

Quaid E Azam Industrial Estate, Kot Lakhpat, Lahore

Working as Executive Engineer in Warid Telecom (PVT) LTD in Network Operations Department with key responsibilities of monitoring of Warid DWDM network through iManager U2000 NMS. It also includes Technical support, record management and follow up the issue taken up with vendors.

Lahore, Pakistan

Technical Monitoring:1. Monitoring complete LDI network through NOC.---> Huwawei NGN O&M of NGN network including SOFTX-3000, UMG-8900, SBC-2600 Routine creations & trouble shooting with other interconnect partners. Taking traces of SIP for different issues on SoftX. Monitoring of all LDI POPs and POI's. Coordination with the Site Engineers at different regions. Manage and Generate Fault Reports by using the Trouble Ticketing system. Preparing ADPH Reports for overall network. Extraction of CDRs using FTP on daily basis from the SoftX, for the monitoring purposes. Preparing backup files for the SoftX Commands.

Worked in four departments:1. Data Communication Department2. Transmission Department3. Switching Department4. Phones Department

Bs Electrical (Telecommunication) Engineering, Telecommunications Engineering

Electrical (Telecommunication) Engineer

F.Sc, Pre-Engineering

F.Sc (Pre.Engineering)