Information Technology Support Engineer
Currentkey Responsibilities:Manage the IT Infrastructure deployments on regional branches with workings on Installation of operating systems, Systems/Hardware, Printer, Scanner, software applications, banking software based on, Auto I Banker, Oracle, SQL server etc. Work On Windows Server 2012 & Windows Server 2016.Installation, Configuration and Administration of Symantec Antivirus Corporate Edition.Provide technical support to over 400 users, resolving hardware, software and network issues.Collaborate with IT team members to troubleshoot and resolve complex technical problems.Main detailed records of user issues, resolutions and request in a ticketing system.