Muhammad Umer
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Muhammad Umer Email & Phone Number

Data Analyst at Upwork
Location: San Giuliano Terme, Tuscany, Italy 5 work roles 3 schools
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3 data sources Profile completeness 86%

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Current company
Upwork
Role
Data Analyst
Location
San Giuliano Terme, Tuscany, Italy
Company size
13235 employees

Who is Muhammad Umer? Overview

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Quick answer

Muhammad Umer is listed as Data Analyst at Upwork, a company with 13235 employees, based in San Giuliano Terme, Tuscany, Italy. AeroLeads shows a matched LinkedIn profile for Muhammad Umer.

Muhammad Umer previously worked as Technical Support Specialist at Isg (Information Services Group) and IT Field Engineer at Beta Tech It Solution. Muhammad Umer holds Master Of Science - Ms, Data Science And Business Informatics, 110/110 from Università Di Pisa.

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Upwork

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Profile bio

About Muhammad Umer

From playing GTA Vice City on a Dell Pentium P4 to becoming a data science enthusiast, I've come a long way on my journey in technology. I love everything about data and the power it holds to solve complex problems and create meaningful businesses.As a Business Intelligence Engineer with a passion for solving customer problems, I thrive on using cutting-edge technology to develop analytical solutions that utilize the highest standards of analytical rigour and data integrity. Whether it's developing test strategies, writing high-quality code to retrieve and analyze data, driving insights using tools such as Power BI, Tableau, AWS QuickSight, and COGNOS, or forming amazing teams, I am always focused on delivering impactful results and making a positive contribution. I enjoy designing pragmatic analyses and automated metrics that add value, always aiming to solve business problems at their root.Beyond my technical skills, I have excellent communication skills and a knack for connecting with people. I enjoy learning about different viewpoints and discussing everything from emerging technologies to cricket. I am passionate about recognizing and adopting best practices in reporting and analysis, and I always seek to align my work with business objectives to deliver maximum value.Growing up in a small town in the Rawalpindi City of Pakistan, I learned the importance of aspirations and motivation. This drive led me to pursue computer science and technology throughout my academic career and fostered my love for problem-solving and logical thinking from day one of learning to code.When I'm not busy with data science, you can find me watching movies, following cricket, or chatting with like-minded people. And yes, I do love sleeping too!If you're looking for a data science professional who can bring technical expertise, business acumen, and a unique personality to the table, let's connect and explore what we can achieve together.

Current workplace

Muhammad Umer's current company

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Upwork
Upwork
Data Analyst
San Giuliano Terme, IT
Website
isg-one.com
Employees
13235
AeroLeads page
Company profile
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5 roles

Muhammad Umer work experience

A career timeline built from the work history available for this profile.

Data Analyst

Upwork

San Giuliano Terme, IT

Technical Support Specialist

Current
Isg (Information Services Group)

Frankfurt, Hesse, Germany

  • I manage/update/generate tickets related to IT issues through Service Desk Ticketing systems ServiceNow.
  • Troubleshoot and resolve hardware, software, and network issues in person or remotely through GoTo Resolve and LogMeIn.
  • Write security rules and define user policies using ThreatSpike and Adaxes.
  • Install and configure networking equipment such as routers, switches, modems, and access points.
  • Gain extensive experience with networking technologies, including DHCP, DNS, TCP/IP, and routing.
  • Provide Support with Windows 10/11, MacOS, Microsoft Office 365, Azure, Anti-virus, and anti-malware solutions.
Jun 2024 - Present

It Field Engineer

Current
Beta Tech It Solution

Germany

  • I started working as an IT Field Engineer when I moved to Germany. As an IT Field Engineer My responsibilities included:
  • I travel to client sites or various locations within the organization to install, configure, and maintain IT systems and equipment.
  • Troubleshoot and resolve hardware, software, and network issues in person or remotely if needed.
  • Install and configure networking equipment such as routers, switches, modems, and access points.
  • Perform hardware upgrades, replacements, and repairs as necessary.
  • Conduct site surveys and risk assessments to evaluate IT infrastructure and recommend improvements.
Dec 2022 - Present

It Desktop Support Engineer

Aulode Technology

Pakistan

  • I provide technical support to end-users for hardware and software issues.
  • I troubleshoot and resolve problems related to end-users network problems, router configuration, server installation, access permissions, and related IT equipment.
  • I install, configure, and maintain operating systems and software applications.
  • I perform routine maintenance tasks such as system updates and network checks.
  • I respond to support requests via phone, email, or ticketing system promptly.
  • I document troubleshooting steps and solutions for future reference.
Feb 2021 - Mar 2024

Web Development Intern

Wurfel It (Pvt) Ltd

Rawalpindi, Punjab, Pakistan

At Wurfel IT (Pvt) Ltd, I designed and developed websites using WordPress, HTML, CSS, and JavaScript. I worked under a team lead and completed 3 projects under his supervision.

Jul 2018 - Sep 2018
Team & coworkers

Colleagues at Upwork

Other employees you can reach at isg-one.com. View company contacts for 13235 employees →

LJ L Jk L Jk Colleague at Upwork Selangor, Malaysia, Malaysia View → MO Mark Owen Mark Owen Colleague at Upwork Kawaala Central, Central Region, Uganda, Uganda View → HM Hanne Mcblain Hanne Mcblain Colleague at Upwork Aalborg, North Denmark Region, Denmark, Denmark View → DM Dulasinarkani Murugesan Dulasinarkani Murugesan Colleague at Upwork Bengaluru, Karnataka, India, India View → SW Simon Williamson Simon Williamson Colleague at Upwork Greater Melbourne Area, Australia View → TS Taybeh Soufinya Taybeh Soufinya Colleague at Upwork Iran, Iran, Islamic Republic Of View → BW Björn Weitzel Björn Weitzel Colleague at Upwork Germany, Germany View → SN Shilpashree N Shilpashree N Colleague at Upwork Bengaluru, Karnataka, India, India View → DA Dudekula Abida Dudekula Abida Colleague at Upwork Andhra Pradesh, India, India View → KP Khadeer Pasha Khadeer Pasha Colleague at Upwork Bengaluru, Karnataka, India, India View →
3 education records

Muhammad Umer education

Master Of Science - Ms, Data Science And Business Informatics, 110/110

Università Di Pisa

The graduate program is focused on Business Intelligence and Data Science techniques to support decision-making. The interdisciplinary.

Master Of Science - Ms, Computer And Information Sciences And Support Services, 1.3

Goethe University Frankfurt

As an Erasmus Scholar at Goethe University Frankfurt, I pursued a comprehensive academic journey within the Computer Science department..

Bachelor Of Science - Bs, Computer Science, 3.93/4.00

The University Of Lahore

Activities and Societies: A Team member of the Uol Computer Science Cricket Team. We won a tournament in 2018. During my bachelor's, I was.

FAQ

Frequently asked questions about Muhammad Umer

Quick answers generated from the profile data available on this page.

What company does Muhammad Umer work for?

Muhammad Umer works for Upwork.

What is Muhammad Umer's role at Upwork?

Muhammad Umer is listed as Data Analyst at Upwork.

Where is Muhammad Umer based?

Muhammad Umer is based in San Giuliano Terme, Tuscany, Italy while working with Upwork.

What companies has Muhammad Umer worked for?

Muhammad Umer has worked for Upwork, Isg (Information Services Group), Beta Tech It Solution, Aulode Technology, and Wurfel It (Pvt) Ltd.

Who are Muhammad Umer's colleagues at Upwork?

Muhammad Umer's colleagues at Upwork include L Jk, Mark Owen, Hanne Mcblain, Dulasinarkani Murugesan, and Simon Williamson.

How can I contact Muhammad Umer?

You can use AeroLeads to view verified contact signals for Muhammad Umer at Upwork, including work email, phone, and LinkedIn data when available.

What schools did Muhammad Umer attend?

Muhammad Umer holds Master Of Science - Ms, Data Science And Business Informatics, 110/110 from Università Di Pisa.

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