Umer Babar Email & Phone Number

Islamabad, Pk

Dubai, Ae

New York, Ny, Us

• Developing, delivering, and evaluating need based training programs• Developing onboarding program for New Hires• Establishing a Leadership Academy to provide ongoing leadership training• Conducting employee assessments, creating development plans, and provide coaching• Conducting Gallup Survey• Arranging BPTW (Best Place to Work) 2023 Survey participation• Managing the learning management system (LMS)• Staying current with industry trends and innovations• Collaborating with other departments to align training programs with company goals• Managing the L&D budget, negotiate vendor contracts, and ensure cost-effectiveness• Ensuring compliance with regulatory requirements and industry standards• Interacting with external vendors to identify and select training programs• Designing and delivering leadership development programs

Lahore, Punjab, Pk

• Developing framework for technical & CRM trainings.• Ensuring compliance of company CRMs, systems & related polices.• Developing activity-based learning programs with gamification to steepen learning curve.• Developing BI Dashboard management and evaluation framework.• Managing & maintaining e – learning platforms (Talent LMS+ in-house portal)• Conceptualization & development of “Zameen Knowledge Center” as product manager• Developing & implementing companywide “Performance Management System” in liaison with HR department• Software/Technical product training of direct/indirect sales channels (Nationwide), Classifieds department (Nationwide), EMPG Labs, Bayut, Dubizzle & other EMPG companies• Involved in the development, launched and Project Manager of “Zameen Academy”, (PKR 12 Million revenue achieved in the first 6 months of launch)

Lahore, Punjab, Pk

• Developing & delivering New Hire Training/Induction programs• Monitoring KPIs & sales productivity of CPML sales teams• Developing interactive product & systems training programs using E – Learning tools like “Adobe Captivate”, “Articulate StoryLine” & “Articulate Rise”• Responsible for Indirect Sales Channel (Nationwide), Classifieds department (Nationwide), EMPG Labs & international projects

Lahore, Punjab, Pk

• Developing engaging product & systems training content• Researching e-earning Tools and deploying them• Gathering training data for the entire department & generating monthly report• Conducting competency assessments

Islamabad, Islamabad, Pk

• Developing interactive product training content for sales teams such as One Pagers, 1335 & videos.• Performing data driven TNA, strategizing & executing training interventions• Managers, 10 Route Trainers and up to 260 Promoters• Maximizing sales and productivity from field sales force through strategic intervention.• Gathering consumer & competitors’ data from the market through surveys & MIRs (Market Intelligence Reports)• Planning, Organizing & Executing mystery shopping drives nationwide• Planning, organizing & executing Retailer/Dealer Conventions across Pakistan