Umer Mehmood Email & Phone Number

United States

Lahore, Punjab, Pakistan

• Fleet Supervisor of Vehicles (Responsibilities)
• Managing drivers and vehicles record & input data in appropriate system
• Directly working under the Manager Operations for day to day operational activities.
• Determined the most cost-effective procedures and routes for shipments.
• Priorities order security, accuracy, and on-time pickup and delivery.
• E-mail suppliers, carriers, and customers with shipping updates.

Lahore, Punjab, Pakistan

• COST CONTROLLER (EXPENSES OF VEHICLES) (Responsibilities)
• Manages warehouse and transportation workers and oversees the actions of subordinates in the warehouse and shipping department.
• Maintaining inventory while adhering to financial objectives and restrictions, developing and maintaining data, and following safety regulations and DOT standards
• Develop and maintain positive relationships with all internal departmental FOR workers, including current and future shipment carriers and couriers. Manage and monitor driver payroll.
• The preparation of all required paperwork and the coordination of all required activities to package and ship materials and products in order to meet customer requirements are the responsibility of the person in.
• In charge of creating, carrying out, and monitoring departmental and personal goals and performance metrics

Laore

• Calling or taking calls from customers to find out about their requirements, concerns, or other difficulties and addressing them
• delivering prompt customer service, outlining potential solutions, and making sure that clients feel supported and appreciated.
• active listening with callers, clarifying information as needed, and calming irate consumers.
• making appropriate use of tools, databases, software, and scripts.
• Understanding call center metrics and working to achieve or exceed them while delivering outstanding, reliable customer service