Umer Munawar Akhtar Email & Phone Number

Tampa, Fl, Us

Lahore, Punjab, Pakistan

Human Resources (HR) · Technical Recruiting · Operations Management · Employer Branding · Employee Engagement · Marketing · Performance Management

Lahore, Punjab, Pakistan

📄 Resume Writing & Optimization✍️ Crafted 250+ tailored resumes for professionals across various industries, resulting in a 40% increase in interview requests within three months.🖥️ Developed ATS-friendly resumes that boosted client visibility by 50%, leading to quicker job placements.🔍 Resume Review & Feedback📝 Conducted 500+ in-depth resume reviews, providing actionable feedback to enhance clarity, keyword optimization, and overall presentation. Achieved a 35%… Show more 📄 Resume Writing & Optimization✍️ Crafted 250+ tailored resumes for professionals across various industries, resulting in a 40% increase in interview requests within three months.🖥️ Developed ATS-friendly resumes that boosted client visibility by 50%, leading to quicker job placements.🔍 Resume Review & Feedback📝 Conducted 500+ in-depth resume reviews, providing actionable feedback to enhance clarity, keyword optimization, and overall presentation. Achieved a 35% improvement in interview rates.✔️ Utilized a proprietary 20-point checklist to identify and rectify weaknesses, increasing resume compatibility with Applicant Tracking Systems (ATS).🎯 Interview Preparation & Coaching🗣️ Provided personalized interview coaching to 50+ clients, with 85% successfully securing job offers within three interview attempts.🤝 Developed customized interview strategies, including mock interviews and feedback sessions, boosting confidence and performance by 60%.✍️ Ghostwriting🖋️ Ghostwrote 75+ articles, blogs, and white papers for clients in technology, healthcare, and finance sectors, resulting in a 25% engagement increase on their content platforms.🔄 Successfully captured client voices and brand messaging, leading to a 30% increase in repeat business.📚 Technical Content Writing🛠️ Authored 50+ technical documents, user manuals, and white papers, contributing to a 20% reduction in customer support queries for clients in software and technology industries.🧠 Collaborated with subject matter experts to produce clear, concise content, resulting in a 15% increase in product adoption. Show less

Lahore, Punjab, Pakistan

As an HR Manager, I am responsible for managing Talent Acquisition, Performance Management, HR Operations, and Compensation and Benefits. My key responsibilities include:• Developing and implementing HR policies and procedures in line with organizational goals.• Developing and implementing recruitment strategies and ensuring the hiring of the right talent.• Conducting interviews, background checks, and reference checks of potential employees.• Facilitating employee… Show more As an HR Manager, I am responsible for managing Talent Acquisition, Performance Management, HR Operations, and Compensation and Benefits. My key responsibilities include:• Developing and implementing HR policies and procedures in line with organizational goals.• Developing and implementing recruitment strategies and ensuring the hiring of the right talent.• Conducting interviews, background checks, and reference checks of potential employees.• Facilitating employee orientation and ensuring a smooth onboarding experience.• Implementing and managing performance management systems, including setting performance goals and conducting performance reviews.• Identifying employee training and development needs and developing training programs accordingly.• Managing employee compensation and benefits, including payroll processing, benefits administration, and compliance.• Handling employee grievances and complaints and ensuring timely resolution.• Maintaining employee records and ensuring confidentiality. Show less

Lahore, Pakistan

• Strategic alignment/design reward policies and structure in line with business requirements. Processed Payroll and monthly reward bonuses for retail staff• Design and implementation of total reward framework covering pay, allowances, bonus/incentives, and other benefits.• Managing annual headcount and personnel cost budgeting exercise. Monitoring and ensuring headcount and cost are efficiently utilized and in line with the approved budget.• Ensure HR policies with regards to… Show more • Strategic alignment/design reward policies and structure in line with business requirements. Processed Payroll and monthly reward bonuses for retail staff• Design and implementation of total reward framework covering pay, allowances, bonus/incentives, and other benefits.• Managing annual headcount and personnel cost budgeting exercise. Monitoring and ensuring headcount and cost are efficiently utilized and in line with the approved budget.• Ensure HR policies with regards to compensation & benefits are competitive and in line with the industry and are fairly implemented.• Responsible for monthly headcount and attrition analysis reports. Preparation and managing HR statistical dashboards.• Responsible for managing complete recruitment function• Ensure hiring is as per the budget of the assigned segment• Setting employee compensation package (salary + grade mix) after conducting detailed internal/external salary analysis, internal checks and verification, market-job worth, experience, and qualification analysis of the candidate.• Managing annual Appraisal / Increment Cycle and facilitating management by providing increment and bonus criteria/proposals enabling them to take best-informed decisions.• Proceeding of Employee relations • Direct the investigation and implementation of suspensions, reductions, discharge, and other disciplinary actions• Dealing with different Govt Departments like EOBI, PESSI, Labor Department, LESCO, on behalf of the company• Renewal / Addition/ Deletion in Health Insurance• To provide office support services to ensure efficiency and effectiveness• Preparing departmental budget according to company requirement • Assets Management• Repair & Maintenance• Maintaining a ready supply of office stationery, business cards, pantry, etc• Vendor Management • Airlines Ticketing & Hotels Bookings Management• Arrange executive travel, hotel, and dining arrangements as needed• Handling property Agreements Show less

Lahore

Lahore

Service customer inquiries determine customer needs and provide solutions with regards to their banking requirements. Educate customers on product options and technology issues. Answered incoming customer service inquiries and advised customers. Used a variety of computer programs and applications. Referred customers to appropriate specialist departments.Manage customer and bank privacy.Manage and pass on customer feedback.

Master Of Business Administration (Mba), Human Resources Management And Services

Activities and Societies: dramatic society

Education record

Education record

Education record