Responsibilities:o Lead Direct Marketing and Operations, overseeing local and international projects.o Managed services in Zimbabwe (MTN) and Iraq (Asiacell, Korek Telecom).o Managed content creation and upload for international services.o Oversaw SMS marketing for both international and local projects.o Managed UTrack vehicle tracking project for Daewoo and Punjab Police.Achievements:o Managed international and local projects, contributing to revenue growth.o Spearheaded the UTrack vehicle tracking project for major clients, ensuring smooth operations.o Successfully handled complaints, ensuring customer satisfaction.

Responsibilities:o Managed a team for SMS marketing and acquisition strategies.o Oversaw 30+ services running on ZONG, Ufone, Mobilink, and Warid networks.o Analyzed service reports, gauging the impact of SMS marketing for each service.o Maintained continuous coordination with operators for updated non-member lists.o Ensured continuous engagement with existing subscribers and strategized for acquiring new ones.o Led complaints handling for live services on mobile operators.Achievements:o Increased service revenue and usage through innovative SMS marketing strategies.o Established and maintained strong collaborations with mobile operators.o Led the development and execution of SMS marketing strategies.

Responsibilities:o Planned, designed, and launched IVR products for major mobile operators.o Monitored post-launch performance and revenue, implementing changes for optimization.o Led SMS marketing strategies for acquiring new customers memberships and increasing traffic on IVR serviceso Successfully managed major projects like UGoal and Zong Mega Challenge.Achievements:o Played a key role in the successful launch and management of major IVR projects.o Led the development and execution of SMS marketing strategies.

Responsibilities:o Assessed Wimax internet connection requests for security deposit waivers.o Verified requests through calls and visits, ensuring meticulous due diligence.o Vetted files for new connection or limit enhancement.Achievements:o Successfully managed a high-stakes role in the approval process for new internet connections.o Ensured financial prudence in equipment provision.

Responsibilities:o Analyzed postpaid connection requests, waived security deposits, and determined credit limits.o Coordinated with sales personnel for individual and corporate connection requests.o Facilitated limit enhancements without additional security deposits.Achievements:o Streamlined the postpaid connection approval process.o Enhanced customer satisfaction through efficient processes.