devlopment with CTI integration on .NET, ajax, HTML platform with SQL, oracle, pgsql.

Worked for Aspect Inc with ATS

Planning, Handling and Managing Dialer, IVR (Aspect & Avaya), Sybase & SQL. Configuring & installing all components of Aspect & Avaya. Creating small application as per requirement in C#. Handled Site Serco Company. Resolving problem of all sites (Pan India) by remotely. Doveloping Modules and CRM. Handling Clients,Installing, Configuring, managing and providing Support of Dialer and IVR

Planning, Handling and Managing Dialer, IVR (Aspect & Avaya), Sybase & SQL. Configuring & installing all components of Aspect & Avaya. Creating small application as per requirement in C#. Handled Site Serco Company. Resolving problem of all sites (Pan India) by remotely. Working on Nice Logger. Doveloping Module Automated checklist, Auto BCPout etc

Managing, installing Altitude Dialer and IVR, doveloping module CRM, Recording Manager, Agent Monitoring Tool etc

Planning,Handling and Managing Dialer, IVR and Sybase. Creating small application as per requirement in C#. Handled Site Sparsh BPO- an Intellenet- a Serco CompanyPlanning,Handling & managing Dialer, IVR (Altitude) and DB (SQL).Maintain Server with database. Doveloping CRM & application as per requirement in C#.

Handling & Managing IVRs and Database (SQL), Handling servers, configuring firewall, DLP, switches, routers and video confernecing.handling all users and resolving problems realated to IT, IVRs etc. Doveloping some small module(Monitoring Agent, Report) in C#

Managing and Configuring Dialer & IVR, VoiceLogger, Managing Database server, Executing SQL Queries, creating small module.Managing server such as Antivirus, DLP, IVR, Database,video conferencing and configuring and manage firewall, resolving problems related to desktop, outlook, lan and wan etcGet Reward of Best Support Engineer 2010Handled Site- IndiaInfoline, MicroMax, BSNL, IndiaCalling(Reliance BPO)