Key Responsibilities:Managed IT Infrastructure: Overseeing server management, network configurations, and system upgrades for the company.Troubleshooting & Support: Providing technical support and resolving issues related to hardware, software, and networking for users and systems.Network Administration: Configuring and maintaining network devices like routers, switches, and firewalls (e.g., Cisco, Fortinet, Sophos).Security Compliance: Implementing security protocols and patches, ensuring systems are protected against potential threats and vulnerabilities.Achievements & Projects:Project 1: Spearheaded a migration from on-premises servers to a hybrid cloud infrastructure (e.g., Azure, AWS), reducing server downtime.Project 2: Optimized the organization’s network performance by upgrading the LAN/WAN infrastructure, improving data throughput.Efficiency Gains: Automated routine system administration tasks using PowerShell scripts, saving approximately 15% of daily administrative time.Security Initiative: Successfully implemented multi-factor authentication (MFA) and endpoint security across all devices, enhancing overall network security.Skills Gained:Expertise in Windows/Linux server management, Active Directory, Virtualization (VMware, Hyper-V).Familiarity with Azure AD and cloud services for enhanced scalability and performance.Developed strong communication skills, providing regular updates to management and end-users.