Umesh Rao Email and Phone Number

• Gathering & analyzing data, designing high performant, scalable, reliable and secure applications On Premise and as well as on AWS cloud platform.• Leading overall technical solution/validation of Solution Architectures - from inception solution design to implementation. Devising effective strategies for implementing and delivering the solutions as per scheduled deadlines.• Managing the complete life cycle of development projects including analysis of the requirements, translating new ideas into technical solutions, requirements development, delivery, support, analysis and documentation.• Consulting with clients about software system design and maintenance. Interacting with team members to ensure smooth progress of product development work; ensuring adherence to quality norms throughout the implementation process.• Mentoring and leading Security/ Compliance and Splunk infrastructure team which includes 1 Front Line Manager, Developers and App Ops Engineers. • Responsible for business and technical leadership on company aligned goals, primarily to improve Developer productivity, Security and Cost optimization on AWS cloud environment. • Leading operations and maintenance of Splunk infrastructure which is responsible for ingestion and persistence of application and system logs across Intuit in AWS environment. Recent accomplishment includes implementing a cost optimization solution resulting in savings of ~11M/ yr.• Developing Observability Tracing infrastructure to detect and triage code and performance issues in real-time within an end-to-end transaction of a distributed environment. This helped improve detection from an average of 15 mins to less than 1 min per incident.• Providing leadership to deliver several infrastructure automation tools for compute & storage provisioning, drift management, and infrastructure decommission. These tools have contributed in savings of more than 25% Engineer time and helped meet the availability target of 99.5%.

• Handled a staff of 30+ Engineers to manage a Dell Business Unit responsible for development and testing of Dell infrastructure management software.• Involved in designing, development and testing of different components of Dell OpenManage software.• Guided teams to validate Dell Servers and Storage arrays using Dell OpenManage on different versions of Windows and Linux Operating Systems to ensure compatibility and reliability.• Sponsored system test lab infrastructure costing over $1 Million equipment which included Dell hardware (Servers / Storage), KVM infrastructure and load/ stress system of Virtual Clients.• Negotiated hardware and software purchases and maintenance contracts with various vendors.• Researched new technologies and estimated future needs to achieve accurate capacity planning.

During my tenure at Detroit Edison, I handled various program management activities such as budgeting, planning & implementation of key projects to support the corporate computer infrastructure. Here are my key accomplishments.• Directed the corporate IT program initiative to upgrade technology and improve operational performance through implementation of enterprise solutions such as Windows 2000 rollout, HP OpenView, Veritas NetBackup and Storage consolidation.• Managed the SAN design and rollout of migrating legacy HP and Compaq storage to EMC storage (Symmetrix) and solution (of Power path, Volume Logix, etc.).• Essayed a vital role in the development and management of SLA’s, liaised and finalized contracts with vendors such as Microsoft, HP, Sun and provided weekly status reports to Executive management.

At Logicalis, I played the various role(s) including that of a Practice manager handling outsourcing activities at large telecom and automotive clients for on-site and remote administration of Baan ERP as well as EMC onsite consulting. Here are my key accomplishments. Developed C / C++ system software for OEM clientsPerformed Unix system administrator activities such as installing & updating servers, configuring services, monitoring system performance, etc.• Led a small team to support & maintain Baan ERP infrastructure as well as provide remote application support.• Supervised a team to migrate data from legacy storage to EMC Storage boxes such as Symmetrix & Clarion.• Formulated solutions for enterprise clients on technologies such as Backup / Restore, Storage migration and consolidation using EMC products like Volume Logix, Power Path and Time finder.• Collaborated with architects to design FC based SAN networks using Brocade & EMC products.• Drafted business plans, proposals and marketing ideas to help promote consulting practice.