Umesh Roy Email and Phone Number

• Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits.• Taking beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail.• Satisfying patron requests in a timely manner.• Assessing customer preferences and making drink recommendations.• Providing a positive and friendly guest experience by interacting with patrons.• Collecting money for drinks served and providing change as needed.• Checking identification to verify legal age requirements for all customers.• Balancing cash receipt.• Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories.• Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment.• Organizing the bar area to streamline drink preparation and inventory.• Placing orders for liquor, beer, wine, and other supplies.• Slicing, pitting, and preparing fruit garnishes for drinks.• Planning bar menus.• Creating unique drinks.• Preparing and serving appetisers, snacks, or other food items for customers at the bar.• Complying with all food and beverage regulations.• Limiting customer problems by restricting alcohol intake and attempting to curtail inappropriate behaviour.

 To always embrace the hotels Hallmark. Greet and seat customers and serve them in a professional, discrete and personalized way. To follow the proper pay roll and uniform procedures.  To anticipate and services of guests’ requirements before requested. To serve and clear food and beverage items in an unobtrusive and professional manner. To be familiar with the beverage items including stemware used and garnishes. To complete opening and closing side as assigned and has all tables set according to standard. To carry trays, bus and reset tables with linen, china, glass and silver. To present menus and explanations for all menu items as well as special of the day. To report any guest complaint immediately no matter how minor it maybe.

1.To assist with the Restaurant and Bar manager in the effective running of the restaurant and bar and ensuring customers satisfaction by maintaining an exceptional standard of delivery and professionalism whilst achieving profitability with budget.2.To be involved in the setting of developments target and objectives and to monitor and to strive for their achievements.3 .To be aware of financial targets as a whole.4.To assist with orientation of new team members.5.To be proactive in maximizing sales and generating revenue.6.To compile required statistics/reports.7.To ensure mise-en -place are prepared according to the bar standard.8.To ensure stocks items behind the bars are always within the expiry date.9.Flexible approach due the continues change over of working area/bar set up.10.Make sure the bar set up is according to the company policies.11.Achieve company mission and vision.12.Ensure that guest should live the ultimate experience.13.Implamment service improvements.14.Train F and B team members on existing and new products as well as on selling techniques and any other necessary things.15.To assist Restaurant and Bar manager in the control of wages cost in the line with budgetary requirements.16.To pay attention to detain in all aspects of the customer journey.17.To take prompt action to resolve complaints according to the company policy.18.To build positive relationship with clients/guest to ensure customer satisfaction.19.To ensure high standards of cleanliness throughout the restaurants and bar.20.To lead by examples etc..

1.To assist with the bar manager in the effective running of the bar and ensuring customers satisfaction by maintaining an exceptional standard of delivery and professionalism whilst in the line with budget. 2.To be involved in the setting of developments target and objectives and to monitor and to strive for their achievements. 3 .To be aware of financial targets as a whole. 4.To assist with orientation of new team members. 5.To be proactive in maximizing sales and generating revenue. 6.To compile required statistics/reports. 7.To ensure mise-en -place are prepared according to the bar standard. 8.To ensure stocks items behind the bars are always within the expiry date. 9.Flexible approach due the continues change over of working area/bar set up. 10.Make sure the bar set up is according to the company policies. 11.Achieve company mission and vision. 12.Ensure that guest should live the ultimate experience. 13.Implamment service improvements. 14.Train F and B team members on existing and new products as well as on selling techniques and any other necessary things. 15.To assist Bar manager in the control of wages cost in the line with budgetary requirements etc. .

1.To always embrace the hotels Hallmarks.2.To follow the proper the proper pay roll and uniform procedures.3.To anticipate and services of guests' requirements before request is necessary.4.To serve and clear food and beverage item in an unobtrusive and professional manner.5.To be familiar with the beverage item including stemware used and appropriate garnishes.6.To complete opening and closing side as assigned and has all set according to standard.7.To carry trays, bus linen, china, glass and silver.8.To present menus and explanations for all menu items as well as special of the day.9.To report or any guest complaint immediately no matter how minor to a manger.10.To move tables and chairs.11.To respond properly in any hotels emergency or safety situations.12.To utilize the "Captains Pad" correctly for the sake of communications.13.To service all needs for private dining room or private functions etc.