Umesh Singh Email & Phone Number

Mumbai, Mh, In

Navi Mumbai, Maharashtra, India

Leading Product Management Team responsible for Global IoT Platform in general and Embedded Connectivity segment in particular:=> Drive new feature development on IoT Connectivity Management Platform=> Push Technology upgrades & integrations=> Improve performance & cost efficiency of platform=> Drive new GTMs for Embedded Connectivity segment=> Standardization of SKUs including catalogue, pricing and collaterals=> Funnel health checks & deal qualifications in line with AOP targets=> Identify new market challenges/opportunities and solve them through innovation=> Motivating the team of Product managers to remain committed towards common goals=> Lead Legal & Regulatory discussions from Business standpoint=> Working with Product Marketing & External Market Analysts for Product recognitions

Mumbai Area, India

Product Management - Global IoT, MVNE & Roaming Services:=> Product management of Global IoT, MVNE, Data Roaming/GRX & Roaming Services=> Managing Hosted GGSN & connectivity offering for MNOs/M2M/IoT Customers=> Product Roadmap planning & implementation=> Solution evolution for cost & process optimization=> Publishing pricing book & guideline=> Regional strategies to address field challenges=> Addressing service reach issues/requirements=> Partner Management=> Business case for product expansion & evolution => Representing product in major customer engagements, Bids/RFPs

Mumbai, India

Signaling Services - International Roaming & SMS (Messaging) related Services:=> Lifecycle Management of Signaling Services - Inception to Incubation, GTM and Roadmap=> AoP planning for these Services=> Capex Management - Capex optimization with Engineering team=> Strategy to enhance Service's market success - Attractive Commercial bundles or Feature upgrades=> Strategy & Account Planning with Sales to manage/win Major Anchor Accounts

Montreal, Canada

Signaling Services - Roaming Hub & OTT Messaging:=> Market Requirements for Roaming Hub and OTT Messaging=> Market/Customer validation=> Finalizing Business Case with Finance and securing Budget=> Development of service in close coordination with Service Engineering and IT Teams - Q2C processes=> Go-To-Market readiness - Pricing, Contract templates, Customer Facing Documentation, Trainings - presales & postsales org, Funnel, etc=> Solution Design reviews for Cost optimization and/or for Customer experience enhancement

Mumbai, India

Signaling Services - International SCCP Transport & India Domestic Signaling Services:=> Funnel finalization with Sales=> Deal Governance for deal exceptions - pricing, legal clause, custom solution requirements=> Account Planning for Anchor Accounts and periodic reviews=> AoP planning for next year=> Capex review & approval for network upgrades=> Facilitate Pre-sales & Post-sales process optimizations and periodic trainings

Mumbai, India

Product Manager & Solution Architect - National India Signaling Services:=> Consolidate Market Requirements for India Domestic market for Signaling Services=> Perform Market sizing=> Finalize Business Case with Finance team and securing budget=> Service Productization within minimal budget in coordination with Engineering (Network) & IT (Reporting & Billing)=> Define Market offering - Solution, Connectivity options, Service Flavors, phased approach=> Finalize Go-To-Market Plan - Pricing, Customer Contract Templates, Back-end processes, Service Positioning, etc=> Define Funnel and winning strategy=> Assisting Sales in Customer Meetings

Mumbai, India

Mobile Provisioning - Global Customers (Nov 2008 to Jul 2009):=> SCCP Customer Provisioning in STP Network, SCCP Migration Planning & Implementation, Coordinating with International Gateway Peering (IGPs), Supporting Engineering teams and Handling Escalations=> Network Performance Analysis - review availability of Customized Performance reports and KPIs, acting as SPOC for internal and external CustomersNetwork Management - India Network (May 2006 to : Nov 2008):=> GSM International Roaming - facilitating International Roaming routing management end-to-end (between Carriers) for MNO Customers & Implementation of New Numbering Plans (NDCs)=> Evolution of Performance and Inventory System (Network Management System) - Leading requirement consolidation and ensuring correct mapping into User Business Requirements=> SS7 Network Management - SS7 Data link management (ADD/MODIFY/DELETE), SS7 routing Analysis (MTP & SCCP) management & Signaling Network performance monitoring=> Voice & Signaling Network Performance Management - Performance Reports KPI finalization, defining rules/benchmarking for different KPIs for alerts, finalizing Report templates, workshops with vendor (requirements review and Acceptance Tests)=> Defining NOC processes and procedures for centralized network management of signaling nodes

Mumbai, India

Fault Management Switch Lead - National Network Operating Centre:=> Fault analysis and rectification of all kind of faults existing in the AXE -10 Ericsson Switches=> Responsible for controlling MTTR by providing support to Enterprise Switch Team for early resolution of PRI / V5 / R2 / Value added services ( IN) / Business group related faults=> Coordination with vendor (Ericsson) for resolution of software related faults=> Supervising and guiding Switch Engineers in proper fault monitoring, escalations and rectification of PoI and Switch hardware / Software related faults=> Call flow and failure analysis=> Trouble shooting issues related to C7, R2MF, ISDN, V5, PoI, Routing, Wireline IN and other related faults=> Routine activities related to Maintenance of STP, like system backup, fault monitoring, etc=> Handling escalations for Fault Management team

Mumbai, India

Switch Engineer - Operations & Maintenance (Mumbai Region):=> Responsible for controlling MTTR by providing support to Enterprise Switch Team for early resolution of PRI / V5 / R2 / Value added services ( IN) / Business group related faults.=> Coordination with vendor (Ericsson) for software upgrades=> Operation & Maintenance of international long distance services. => Maintenance & Target Management for International Gateways using VERIENT Monitoring System.=> Configuration of C7, R2MF, ISDN & V5 ckts. => Conducting PoI acceptance testing with incumbent operator. => Call flow and failure analysis.=> Definition of Routing & B-no analysis. => Traffic analysis.=> CDR analysis.=> STS Traffic measurements and Performance evaluation for AXE- 10.=> Definition of Analog & ISDN subscribers, leased lines, EPABX & Centrex systems. => Trouble shooting of all technical issues.=> Integration of VMS / OTAF / IVR / IN / MSC / GMSC / DLC with Ericsson AXE-10.=> Routine activities related to Maintenance of STP, like system backup, fault monitoring, etc

Mumbai, India

Graduate Engineering Trainee (Erection & Commissioning Department):Team Member involved in following activities:=> Project planning=> Co-ordination with vendor for freezing Electronic Equipment specifications=> Verification of Technical drawings issued to site for implementation=> Offsite support to site engineers in resolving technical problems in coordination with equipment vendor=> Support to development team for developing customized software solutions for better performance

Bachelor Of Technology - Btech, Electronics & Telecommunications Engineering, First Class (63.4%)

Higher Secondary School, Science - Physics, Chemistry, Maths, Biology

Studied Class XI and Class XII (HSC) from AEJC, Mumbai (Maharashtra State Board)

Class Vii To Class X

Studied from Class VII to Class X (CBSE Board)

Class I To Class Vi

Studied from Class I to Class VI at AECS, Narora