Umesh Gupta Email & Phone Number

Noida, Up, In

Noida, Uttar Pradesh, India

Highly experienced Business Continuity Manager with Expertise in Resilience, Risk, Crises Management and Disaster Recovery. Able to maintain the template for Business Impact Assessment & Business continuity Plans and support Third Party Management with resiliency reviews. Comfortable with ambiguity and frequent changes, able to work independently within a defined remit, managing schedules and multiple objectives with minimal oversight. Skilled in stakeholders Management, engagement, and communication with excellent facilitation, negotiation and excellent presentation skills. Demonstrated willingness to learn, adaptability, and flexibility to learn new tasks under pressure.

Bangalore

My job profile is to manage projects for creation of Disaster Recovery Plan for an enterprise. This includes all stages of project management.Starting from project initiation, planning , executing DR exercise, Monitoring & control of all activities while creating DR Plan, Project closer involves documentation of lesson learned during the exercise & evaluation of project results with all stakeholders within IBM, Client, Third party vendors & service providers.Which further used as valuable input for next DR project. During each project phase stakeholder identification & Risk Management is the key process which I am following with project Management best practices.

Gurgaon, India

New Delhi Area, India

New Delhi Area, India

Responsible for Project Management , Proven experience and ability of handling Project teams,Support Teams , Techno commercial profile who can relate solutions proposed to commercials, Conceptualize and discuss solutions, Solution document ownership & Preparation, end to end IT Infrastructure solutions understanding.Client Relationship management – Program review and expansionsAbility to manage large engagements with distributed d (1.) P&L responsibilityExpansion of services to fill all gamut’s of infrastructure-increase breadth.Focus on project opportunities and transformation initiativesAutomation in service deliveryResource managementBillingManagement reportingConduct regular in depth service and process audits.Implementation of new technologiesCost savings through better solutionsEnhance operational efficienciesOverall SLA management – Operation interaction with technologies Lead /Service OwnerOverall Customer and Employee Satisfaction

Gurgaon, India

• Managing Programs & Projects. Aligning clients & Rolta goals and ensuring client expectations are met.• As a Program Manager I ensure following strong Governance Model is in Place ,RACI Matrix, Escalation Matrix, end to end process for PM’s to follow on server builds , weekly calls with clients with Project Updates , Mentoring PM & manage escalations.• Governance call with accounts & Project team to address any issue & ensuring all projects are on Schedule.• Status calls with client & presentations on the projects & ongoing initiative.• Effective stakeholder engagement for smooth execution of Program.• Undertaking measures to improve efficiency & delivery final product adhere to timeline.• Major customers worked for -Military Intelligence , Navy Intelligence , Air Force , Lucknow Police , Military Operations,Rajasthan Police,Manipur Police , Mizoram Police , BSF , Military Servey.• Handling multiple accounts at different locations.

New Delhi Area, India

Client meetings and discussionsDelivering on time, within budgetSLA managementPeople managementImplementation of Quality Systems in the project

New Delhi Area, India

Resolution of Escalted cutomer calls.Training of Military solutions.Supporting defense locations in North.

Gurgaon, India

Production support, migration, re-engineering, performance and acceptance testing.