Experienced IT Specialist with a demonstrated history of working in various industries like Management Consulting, IT/Software, BPO/ITES Industries. I have designed, deployed and managed high performing IT Infrastructure with measurable results across all areas of the business. Skilled in Business Process & ERP Implementations, Systems & Network Implementation and, leading IT team of an organization.

Co-founded Neeume Sales Pvt. Ltd. which was into B2B sales & support services of SMT equipment, spares & consumables for electronics manufacturing industry.

• Supervise the deployment of communications networks and supporting infrastructure.• Administrate Windows 2003/2008 AD, MS Exchange 2010, MS SQL 2008 etc.• Managing Dell SAN storage.• Manage backup over SAN for user data and MS exchange.• Contribute in requirement and analysis for hardware, software, network and other services.• Ensure proper documentation maintenance and implementation.• Manage to design and implement the new site for the company for all IT infrastructures.• Manage escalations on data centre operations and services with concerned vendors.• Manage telecom setup for point to point and multi point Polycom conferencing solution.• Manage WatchGuard UTMs at different company locations.• Manage leased line and WiMax links for remote offices.• Manage intranet of the company including active and passive networking components.

• Providing end-to-end technical support to three different locations (2 in Gurgaon, 1 in Hyderabad) involved in R&D, Development and Operations of primary software business.• Exposure to a vast infrastructure including more than 30 Servers and state-of-the-art Network Setup with multiple high speed MPLS and P2P circuits.• Corporate IT support to US Team mates for managing Web-Sense Server, Cisco ASA-5510, Cisco 2950/3650/3750G Series Switches and Cisco 1841/3845 Series Routers.• Regularly managing User/Groups level requests related to corporate accounts including group policies and rights/permissions by handling corporate/vendor accounts via OU/Policy based AD routines.• Part of Global Corporate IT Team to take up support calls for Incidents, Clients Support and Internal users as part of afterhours support team. • Building, Configuring and Managing Virtual Machines using VMware VDI’s, Microsoft Hyper-V and MS Virtual PC 2005 applications/servers and troubleshoot client applications in various virtual client environments.• Setting up R&D and Test Build machines (virtual ones too) along with customized software specifications and special hardware solutions (like check scanner, POS printer and MICR sorters) widely used in banking industry. • Managing Leading brand Access Control and CCTV system for two different locations including high-end server (with SAN-capable storage). • Good exposure to iLinc Enterprise Solution for Online Conferences, Meetings, Learning, Webinars and Remote Support as part of seamless enterprise infra-space and collaborations.• Configuring/Managing MS Outlook 2003/2007 by IMAP/POP3/Exchange and handle MS Office Communicator 2005/2007 related queries. • Managing IT Assets for all of Indian offices though Centralized SharePoint Portal and taking up the AMS and inventory tasks for efficient and smooth Enterprise Infrastructure.

• Providing end-user technical support in 24x7 environments to core business processes comprising Travel, Health, Banking-Finance and Knowledge Services business verticals.• Exposure to a vast network environment containing 20+ domains/400+ servers which were part of different client network sites.• Managing and configuring Citrix Program Neighborhood and MetaFrame Presentation Server and troubleshooting client applications in Citrix environment. • Setting up Virtual Conferences, Sessions & Meeting using Cisco WebEx and MS Net Meeting. • Managing VirusScan Enterprise & make it sure that all nodes have the updated definitions from the ePO server. • Installing and configuring applications like - Amadeus Vista, Native Sabre & XCalibre and Voice based apps as Nice Screen Agent and Avaya CMS Supervisor.• Setting up Video Conferencing connectivity for Intra-organization needs and for client end requests. This includes both point-to-point and multi-point conferencing over LAN and ISDN lines.• Implementing/maintaining policies across various processes as per Info-Sec recommendations. • Exposure to AD - like Creating, disabling and moving user accounts in/across AD containers. Managing access rights to share folders.• Coordinating with Network and Server Teams in resolving the critical problems.