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Umesh Rege Email & Phone Number
Senior Director Technical Support
at
Versa Networks
1 work email found
@versa-networks.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Director Technical Support
Location
Bengaluru, Karnataka, India
Company size
Who is Umesh Rege? Overview
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Quick answer
Umesh Rege is listed as Senior Director Technical Support at Versa Networks, a company with 803 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at versa-networks.com and a matched LinkedIn profile for Umesh Rege.
Umesh Rege previously worked as Support at Versa Networks and Senior Manager PSNE at Flipkart. Umesh Rege holds Bachelor Of Engineering (B.E.), Electronics Telecommunications from Bharati Vidyapeeths College Of Engineering.
Company email context
Email format at Versa Networks
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{first}@versa-networks.com
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Profile bio
About Umesh Rege
A rapidly progressive career of 22+ years, wherein I have gained expertise and experience in the various facets of customer support and relationship management.Key contributions in areas of:- Technical Support and services- Customer Relationship Management- People/Team building- Process definition/implementation- Productivity enhancing strategies- Vendor/stakeholder management- Project/Program Management- Key account management- Automation strategies that help- Data/metrics based decisions and actions with customer focus- Managed/hosted (SaaS) application support
Listed skills include Voip, Cloud Computing, Sip, Technical Support, and 48 others.
Current workplace
Umesh Rege's current company
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Versa Networks
11 roles
Umesh Rege work experience
A career timeline built from the work history available for this profile.
Support
CurrentHeading Technical support team of 40+ cross-functional resources for managing the end-to-end Technical Support for providing support for business users worldwide using Versa SDWAN.Accountable for technical support strategies, ensuring 24x7 operations, escalations management, cost optimization, service SLA/KPIs, process improvements/implementation.
Nov 2016 - Present
Senior Manager Psne
Head of L1 and L2 support teams for managing the end-to-end production environment impacting millions of users worldwide. Responsible for technology strategies, ensuring 24x7 operational up-time, zero break-downs, cost optimization through automation, service SLA/KPIs, vendor management, process improvements, stakeholder and team management.Ramped up and.
Jul 2014 - Nov 2016
![[24]7 Inc](https://cimg.aeroleads.com/ln/logos/bc/360383f9a2cd3d0e58a69435336deccb.jpg)
Senior Manager Technology
Provided L1/L2 support to the B2B customers through a cross-functional, multi-location team. Handled and resolved all types of customer complaints and issues, adhered to “follow the Sun” model to provide 24x7 technical support and enhanced the CSAT scores substantially.Engaged in design and development of internal tools, performed RCA for incidents.
Nov 2012 - Jul 2014
Senior Manager - Technical Services
Managed multiple roles such as project management, NOC management and technical support during tenure. Coordinated on a global level with internal/external stakeholders, revised internal SOPs to enable smooth transition, responded to RFP/RFIs and developed the team member competencies and skillsets.Managed the first end-to-end cloud based deployment for.
Jul 2011 - Nov 2012
Senior Manager - Managed Services Delivery
Responsible for Program managing the delivery of the Roamware products and services. Review the techno-commercial proposals to various customers. Prepare and track project plans for various projects. Prepare product/service launch plan for new offerings by working with various internal stakeholders. Managing the end to end deployment and services delivery.
Jul 2011 - Nov 2011
Manager - Tac3
Project Manager for the key customer account of NSN (Nokia Siemens Network) with responsibility of initiating, managing and delivering technical support and analytics aspects of the project to various teams dispersed around the globe. Some of my key achievements were – setting up of the project lab worth €2M, providing tier 3 technical support, interfacing.
Jul 2008 - Jul 2011
Manager (Pre Sales)
I was engaged in the pre-sales efforts which included estimation of efforts/resources and responding to the RFI/RFP proposals.
Nov 2007 - Jul 2008
Product Specialist (Tac)
Joined the company as an Engineer/Technical Support Lead and was responsible for handling the European region for a given set of products. Provided pre and post sales technical support for VoIP and B/OSS products.As lead technical support, I was responsible for providing technical support to customers of Aricent for VoIP (SIP/H.323) and B/OSS product.
Jul 2003 - Nov 2007
Switch & Gprs Engineer
This was primarily a reporting role and I was involved in day-to-day operations as a NOC Engineer.
Dec 2002 - Jul 2003
Senior Engineer - Technical Support Services
This was the start of my career and I was working with Lucent Technologies account in terms of implementation and technical support for projects in India and overseas.
Jan 2001 - Dec 2002
Team & coworkers
Colleagues at Versa Networks
Other employees you can reach at versa-networks.com. View company contacts for 803 employees →
SK
Sathish Kumar S
Colleague at Versa Networks
Chennai, Tamil Nadu, India, India
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DM
David Morrison
Colleague at Versa Networks
Downers Grove, Illinois, United States, United States
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GS
Girish Sukali
Colleague at Versa Networks
Bengaluru, Karnataka, India, India
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SR
Swetha Raghunath
Colleague at Versa Networks
Chennai, Tamil Nadu, India, India
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PF
Paul Finch
Colleague at Versa Networks
Raleigh, North Carolina, United States, United States
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RB
Robert Brown
Colleague at Versa Networks
Canada, Canada
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KP
Koushik P
Colleague at Versa Networks
Tirupati Urban, Andhra Pradesh, India, India
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AS
Anurag Sharma
Colleague at Versa Networks
San Francisco Bay Area, United States
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VN
Vikram Nayak Gujjadi
Colleague at Versa Networks
Udupi, Karnataka, India, India
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ND
Narayan Deshpande
Colleague at Versa Networks
Bengaluru, Karnataka, India, India
View →
Sathish Kumar S
Colleague at Versa Networks
Chennai, Tamil Nadu, India, India
View →
DM
David Morrison
Colleague at Versa Networks
Downers Grove, Illinois, United States, United States
View →
GS
Girish Sukali
Colleague at Versa Networks
Bengaluru, Karnataka, India, India
View →
SR
Swetha Raghunath
Colleague at Versa Networks
Chennai, Tamil Nadu, India, India
View →
PF
Paul Finch
Colleague at Versa Networks
Raleigh, North Carolina, United States, United States
View →
RB
Robert Brown
Colleague at Versa Networks
Canada, Canada
View →
KP
Koushik P
Colleague at Versa Networks
Tirupati Urban, Andhra Pradesh, India, India
View →
AS
Anurag Sharma
Colleague at Versa Networks
San Francisco Bay Area, United States
View →
VN
Vikram Nayak Gujjadi
Colleague at Versa Networks
Udupi, Karnataka, India, India
View →
ND
Narayan Deshpande
Colleague at Versa Networks
Bengaluru, Karnataka, India, India
View →
3 education records
Umesh Rege education
Bachelor Of Engineering (B.E.), Electronics Telecommunications
Bharati Vidyapeeths College Of Engineering
Education record
Royal College
Education record
Gokhale High School, Borivali
FAQ
Frequently asked questions about Umesh Rege
Quick answers generated from the profile data available on this page.
What company does Umesh Rege work for?
Umesh Rege works for Versa Networks.
What is Umesh Rege's role at Versa Networks?
Umesh Rege is listed as Senior Director Technical Support at Versa Networks.
What is Umesh Rege's email address?
AeroLeads has found 1 work email signal at @versa-networks.com for Umesh Rege at Versa Networks.
Where is Umesh Rege based?
Umesh Rege is based in Bengaluru, Karnataka, India while working with Versa Networks.
What companies has Umesh Rege worked for?
Umesh Rege has worked for Versa Networks, Flipkart, [24]7 Inc, Roamware, and Ibm, India.
Who are Umesh Rege's colleagues at Versa Networks?
Umesh Rege's colleagues at Versa Networks include Sathish Kumar S, David Morrison, Girish Sukali, Swetha Raghunath, and Paul Finch.
How can I contact Umesh Rege?
You can use AeroLeads to view verified contact signals for Umesh Rege at Versa Networks, including work email, phone, and LinkedIn data when available.
What schools did Umesh Rege attend?
Umesh Rege holds Bachelor Of Engineering (B.E.), Electronics Telecommunications from Bharati Vidyapeeths College Of Engineering.
What skills is Umesh Rege known for?
Umesh Rege is listed with skills including Voip, Cloud Computing, Sip, Technical Support, Telecommunications, Automation, B/Oss, and Network Design.
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