-Acts as the first point of contact for collaboration inquiries, speaking engagements, publication features and personal correspondence, increased campaigns and notable publication features.-Created tracking systems for 20+ campaigns, resulting in more timely delivery of assets and on time payments upon completion of the campaign.-Created original content and concepts for several successful social media campaigns (e.g., Vtech, Microban24, Welly First Aid, Litehouse Foods, New Georgia Project, and Home Depot)-Actively maintains and organizes confidential documents, including contracts, deliverables, and financial records, resulting in increased team efficiency and morale.

-Served as the in-person point of contact for all Atlanta Lyft drivers, maintaining the Lyft Standard of Service through our interactions, resulting in increased brand loyalty.-On-boarded more than 2,000 Lyft applicants while maintaining exceptional customer service protocols and providing unique solutions to common driver complaints.-Rectified payment issues, dispersed refunds, and advised drivers on best practices to maximize their earnings.