Umair Qureshi Email & Phone Number

San Francisco, California, United States

• Worked in a variety of video productions from business promotions to music videos and much more
• Designed and coordinated set for video productions
• Curated & Maintained wardrobes for music video productions
• Designed and launched company websites

San Francisco, California, US

• Digitized over 1700 vintage jeans into 3D ready digital assets for Web3 development
• Oversaw data management for digital assets used by Design and Product Development teams
• Ensured digital solutions remained online during critical time periods in the seasonal calendar
• Constructed pilot video games in Unreal Engine and Roblox Editor to showcase potential Web3 applications
• Assited in the construction of pilot Tailor Shop App with endless customization options
• Created engaging internal video content to replace reliance on PowerPoint decks

Kongens Lyngby, DK

• Provided IT support (hardware & software) of office of 70 employees
• Set up laptops, iPhones and workstations for new employees
• Managed the corporate AT&T account
• Reset passwords, unlock accounts and update distribution lists using Active Directory
• Worked with colleagues both locally and remotely to solve IT issues
• Maintained Server Room and responsible for properly disposing of old/outdated IT equipment

Kongens Lyngby, DK

• Worked closely with department managers to ensure a safe environment
• Greeted visitors and ensuring protocols were followed before issuing visitor badges
• Planned and set up office events, parties and outings
• Worked with Commercial, Finance and HR departments for record keeping and clerical work
• Responsible for ordering and inventorying supplies/promotional materials for the office
• Acted as a Fire Warden and coordinated monthly Fire Drills with building management

Houston, TX, US

• Provided support to over 30 customers daily through phone calls and web chats
• Troubleshooted web hosting and billing related issues
• Worked closely with senior admins to expedite solutions for customers
• Maintained quality service rating of 95% on average
• Created support tickets and ensuring they were closed in a timely manner
• Responsible for creating support tickets and ensuring they were updated and closed

• Handled customer needs and complaints to ensure customer satisfaction
• Hands on experience in working with diverse groups of clients
• Built and maintained relationships with clientele to increase repeated customer base.
• Built knowledge of our brand and products by attending training seminars
• Conducted daily inventory counts of merchandise, as well as bi annual audits of inventory
• Maintained a working relationship with the jewelery repair shop to service customer needs

Education record

Bachelor'S Degree, Computer Information Systems

Minor, Business Foundations