Umme Bukhari Email & Phone Number

Answering/making calls to schedule existing and new patients with or without referrals. Obtaining/requesting medical records/referrals per guidelines for new patients. Working closely with physicians/clinical team to schedule patients within guidelines as needed. Obtaining and verifying insurances. Cancel/reschedule appointments per patient/doctor's schedule changes if needed. Returning voice messages/recalling patients to remind about scheduling next visit. Printing/faxing documents. Completing online trainings as needed for new programs/services to keep up with internal updates in order to better assist patients regarding telemedicine appointments and patient portal related issues. Redirecting calls to appropriate personnel as needed.

Checking in patients, collecting insurance information and updating patients' demographic information when needed. Confirming appointments for following day and keeping up with no shows appointments. Scheduling and rescheduling appointments. Collecting copays and explaining patients understand how their insurances work when needed. Looking up and verifying patients' insurances, preparing charts for the current day as patients are being added to schedule and for the following day, pretesting patients for the optometrists. Faxing and emailing documents. Collaborating with other coworkers to help finish the front desk tasks. Keeping the area clean and tidy. Adjusting patients glasses as needed. Providing excellent customer service while maintaining company's policies and procedures.

Web and Print banners, poster, ad designs, email blasts, advertising/marketing collaterals, storyboard concepts, Squarespace updates/web designs, logo design, Powerpoint editing, and Powerpoint/Word templates/designs.

Web and Print designs, Advertising/Marketing collaterals, Storyboard concepts, Squarespace, Logo design, and Powerpoints templates/designs.

Arlington, Va

Graphic Design assistance, collaborating with other designers to produce graphics for print/web as needed. Photography and photo re-touching and social media graphics.

Fairfax, Va

Printed on various type of paper, worked with various types of printers, provided customers with help and support with softwares and explained about print services.

Woodbridge, Va

Collaborated with other workers to provide the best customer service possible. Assisted in helping new employees adjust in their transition as employees of the Best Buy Company. Gained knowledge of applying for credit card process, assisting customers in understanding the benefits of using the different types of Best Buy credit cards. Collaborated with Geek Squad to help make return/exchange of electronics easier. Translated product informations to customers in Urdu, Hindi, Punjabi and some Spanish for better sales.