Ummer Farooqui Email & Phone Number

Kuwait

As Chief Information Technology Officer (CITO), I lead the strategic direction and management of all IT functions across the organization. I oversee the development and implementation of technology solutions that drive business growth, enhance operational efficiency, and ensure data security. With a focus on innovation, risk management, and aligning IT with organizational goals, I am committed to transforming technology into a competitive advantage for the company. I collaborate closely with leadership teams to identify opportunities for digital transformation, while ensuring that our IT infrastructure supports the company's long-term objectives.

Kuwait

Responsible for Leading and directing all IT related activities concerned with IT Systems, IT Projects, and IT Infrastructure and Support for Mohamed Naser Al-Hajery & Sons Co Ltd.

Kuwait

Kuwait

Responsible for planning, implementing, and maintaining organization’s various Information Systems, analyze system needs for management information and functional operations, determine scope and priorities of projects, Keep informed of changing IS technologies and trends. Manage Software development projects, implementation, and end user training. Maintain and administrate application server and Database Server. Improve Security techniques to protect data from unauthorized users.

Kuwait

Kuwait

Kuwait

Kuwait

Kuwait

Major Achievements:Designed, developed, and implemented ERP solution for group companies which consists of Financials, Budgeting, Sales Order Processing, Production Planning, Supply Chain Management, Payroll and Admin modules, Maintenance Management module, and Decision Support system.Enhanced Call Center Application and integrated Pay By Phone service from mobile service provider MTCDesigned, developed, and implemented Table Reservation System integrated with POS System.Designed, developed, and implemented state of the art Biometric attendance management system integrated with payroll system.Designed, developed, and integrated Time card, Staff Scheduling, Biometric Time & Attendance and Customer Privilege card utilities to POS System.Designed and developed redundancy solution to ensure high availability of POS System and database.Designed, developed, and implemented POS Order entry system for hand held device to use in fine dine-in restaurants.Developed web based customer comments tracking system.Implemented Cognos Business Intelligence Series 7.

Kuwait

Responsible for Module/Program design, Coding, Testing, training and implementation of thebusiness applications for the group of companies.Major achievements:Designed and developed POS system for QSR, Dine In, and Retail outlets of the company and implemented it in around 140 stores of various brands.Designed and Developed Kitchen Display System and integrated with POS System and Call center System.Designed, developed, and implemented Call Center Application (agent module, supervisor module, and call center back office module) with tight integration to POS and Enterprise Back Office System.Developed Enterprise Back office (EBOS) system for the POS.Developed Interphase module to enable POS software to interact with PAR POS hardware.Designed and developed POS configuration wizard and integrated with POS Installation Package.Developed automated-services to support EBOS. These services include auto upload/download data to and from FTP Server.Automated Alert trigger systems for Stock Level, Staff Meals, and Employee Attendance.

Kuwait

Responsible for Coding, Testing, training and implementation of the various applications as per the client requirements

Kuwait

Responsible for Coding, Testing, training and implementation of the various software modules as per the client requirements

India

Responsible for training students on C/C++, Visual Basic, and Oracle

Master Of Business Administration (Mba), Information Systems

Bachelor Of Computer Applications

Diploma In Computer Engineering, Computer Engineering

Technical High School Leaving Certificate