Khadijah Ummira Muhammad Helmi Email & Phone Number

• Monitor unit, department and faculty's progress• Manage the faculty's academic related matters, and teaching & learning process• Assist on faculty's facilities matter • Perform any other task (academic or non-academic) duties and task as assigned• Review and revise related documentation (syllabus, paperwork, proposal)• Assist faculty's endorsement marks for MPU subjects • Discuss lecturer's ATA every semester

Kuala Lumpur, Malaysia

• Give lecture to Bachelor, Diploma and Foundation students as English Lecturer.• Assist in the development of learning materials, preparing lesson plans and maintaining records to monitor student progress, achievement and attendance.• Prepare and organize lecture notes, tutorials, assignments, course work, examinations, and the marking of papers.• Perform any academic related documentation, and reports of academic documents with the prescribed quality standards.• Be part of the preparation of any relatable audit and compliance inspection by any relevant government entities, ministries, external bodies and universities.• Participate in the development, administration and marking of exams and other assessments.• Contribute to the development, review, planning and implementation of a high-quality curriculum to keep pace with the market development.• Perform any other task (academic or non-academic) duties and task as assigned. • Provide academic as well as moral and motivational support to students.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Organise and associate language programmes with faculties and Dept. of Student Affair & Alumni for UCMI students.• Organise language workshop for students at UCMI. • Coordinate and manage English Preparatory Course for international students.• Perform any academic related documentation, and reports of academic and administration documents with the prescribed quality standards.• Provide academic as well as moral and motivational support to students.

• Review source sentences in English and their pair machine translated sentences in the target language (and vice versa) and to score quality of the target translations. • Transcribe audios following specific guidelines and writing conventions• Apply linguistic specialties (Text to Speech, Computational, Phonetics, Pronunciation, Annotation, etc.)

Kuala Lumpur, Malaysia

• Maintain and upkeep outlet utensils, equipment including premises hygiene and cleanliness.• Receiving and preparing customer orders following cooking instruction SOP.• Responsible for outlet daily operations.• Provide good and consistent customer service.• Follow cash handling procedures at all times and perform all other tasks as assigned.

Kuala Lumpur, Malaysia

• Professionally handle incoming call from customers, guide and resolve the issues professionally and efficiently via Voice Call, and ensure that all tasks are performed and issues are resolved both promptly and thoroughly.• Attend to all inbound calls from customers, identify their technical, billing and product issues on Celcom product and assist them to solve the problems by providing the right solution/trouble shooting.• Provide excellent customer service handling, ensuring high customer satisfaction.• Providing correct explanations for expanding sales.• Absorb new knowledge and stay updated with the latest information on the products in order to provide quality services and to attend all inquiries by customers.

Klcc, Malaysia

• Maintain and upkeep outlet utensils, equipment including premises hygiene and cleanliness.• Receiving and preparing customer orders following cooking instruction SOP.• Responsible for outlet daily operations.• Provide good and consistent customer service.• Follow cash handling procedures at all times and perform all other tasks as assigned.

Master Of Education - Med, Secondary Education And Teaching, A

Completed a thesis titled "Vocabulary Learning Strategies and Vocabulary Test Performance Amongst the ESL Learners of PUSRAWI.

Bachelor Of Education - Bed, Secondary Education And Teaching, A

Activities and Societies: - Completed a 3 months practicum at SMK Subang Jaya, Selangor (2012) - Lighting master of “If Only Encore”.

Diploma, Education, Cgpa: 3.19

Sijil Pelajaran Malaysia (Spm), 3A 4B 3C