Uzair Moosa Email & Phone Number

Dubai, Ae

Dubai, Ae

Swapp is a fast growing car subscription company that is enabling seamless mobility aligned to each individual’s evolving needs !

Dubai, Ae

Swapp is a fast growing car subscription company that is enabling seamless mobility aligned to each individual’s evolving needs !

Sydney, Nsw, Au

This is our family business that is helping create an energy secure Pakistan - we serve premium residential, corporate sector and PPAs. I was engaged to help in refining fundraising strategies, lead M&A conversations, backing new market launches, and streamlining new revenue-generating service lines. I hired and recruited passionate employees to bring added value to the existing team with fresh ideas and broad perspectives. I trained and coached sales team members to enhance capabilities at individual and group levels.Following are my key contributions to the role:• Enabled business owners to maximise solar investment returns by providing them with actionable and measurable recommendations through solar systems analysis.• Increased visibility into the sales pipelines, activities, and high-potential deals by mobilising existing sales and forecasting channels.

Sydney, New South Wales, Au

I was leading both the operations and sales team. I directed and coordinated customer support teams in implementing innovative client-centric approaches to guarantee top-notch service delivery. I managed complaints, credit underwriting, collections, fraud intelligence, process improvement, and quality assurance teams at a sustainability-focused fintech firm that finances carbon emissions-reducing products.Here are my notable achievements from the tenure:• Decreased credit decisioning time from 18 minutes to 11 as well as enabled productivity tracking of each team member toward the key metrics of the organisation by establishing a data-driven culture.• Reduced per-call costs by 80% by automating all onboarding calls for exceptional customer experience and proactive complaint resolution• Led my team to win the prestigious Australian Customer Service Award 2022 for exceptional delivery of customer service by complementing through AI calls - a first time for our organisation

Sydney, New South Wales, Au

I joined the business at an interesting time when the business had only 6 months of runway, a global much better funded competitor was entering the market and we were making losses. I turned around the business and started generating profits within 2 years. I assembled, built, and led a high-performing team, improved business commercials, expanded the business into all major cities of Australia, launched new service lines and innovated on product aligned with market needs The business was sold at 3x valuation compared to the time I joined the businessAn excerpt from the tenure includes the following highlights:• Played a vital role in transforming a loss-making business ($400K monthly loss) into a profitable company as well as increasing margins by 200%.• Acquired 250+, 200+, and 50+ merchants in Victoria, QLD, and Western Australia and the Australian Capital Territory respectively through business expansion within 12 months.• Successfully raised $3.1M for company expansion into new territories, verticals, and product innovations.

Dubai, Ae

I orchestrated crucial functions, including P&L, strategy, sales, and marketing. I secured partnership agreements with top industry players, including Flynas, the leading low-cost carrier in the region, SABB, the bank with the highest credit card penetration, and Glowork, the largest female job portal in KSA.During the tenure, I proved myself successful in:• Surpassing competitive global players with a remarkable 30% month-on-month growth rate by establishing and growing the central region to the largest city in Careem's network.• Governing the successful launch of a cash product in Saudi Arabia which tripled company's revenue in four months; product allowed individuals to book a ride without credit cards.• Strategically negotiating with partner suppliers resulting in a 40% reduction in costs.

Saudi Arabia , Riyadh , Sa

I shaped, designed, and implemented a five-year business plan for Flynas, comprising of financial analysis, network expansion, and structural cost reduction initiatives. I provided robust analysis for Flynas future plans and prepared the company for expansion in close collaboration with the CEO and Air Asia team. I conducted Flynas growth strategy analysis, including evaluation of potential new hubs, feasibility of long-range aircraft, and revamping of existing products.Proudest achievement include:• Implemented and oversaw critical corporate restructuring initiatives in various countries and departments resulting in a 30% increase in revenue and a 14% reduction in costs during FY2010.• Synthesised crucial metrics to assess country performance and apply targeted solutions for issues rectification in process of formulating the route profitability working group.

San Jose, Ca, Us

Responsible for setting up Pakistani operations, building and recruiting internal team, training and managing Cisco Channel Partners, providing business solutions for key client accounts • Launched the Cisco SME practice in Pakistan in FY08. Devised and implemented growth strategy resulting in the SME business to generate 25% of Cisco Pakistan’s annual revenue within 15 months• Aligned the business strategy of a local bank with their IT strategy in order to provide enhanced and individually tailored customer experience to the VIP customers of the bank • Advised management of a textile house in Pakistan on optimizing their key manufacturing processes to minimize wastage at their production facilities• Led the IT infrastructure revamp of a local bank including designing a secure scalable and redundant data center architecture to meet the bank’s expansion needs

San Jose, Ca, Us

Selected from a pool of 8000 applicants to participate in Cisco Fast-Track program. Received more than 700 hours of training in leadership, business acumen, cultural awareness and technical skillsRanked amongst the top 5 participants at the end of the Management Trainee Program by Cisco Global Managers

Toronto, On, Ca

Responsible for advising business executives on managing risk related to their IT infrastructure• Analyzed IT systems of one of the largest local bank to determine fraudulent activity • Analyzed and improved business continuity plans for a leading telecommunication company - highlighted efficient and adequate IT controls to mitigate risks• Designed an IT Framework for Saudi Arabian Capital Market Authority (CMA), subsequently implemented by two major banks in Saudi Arabia

Mba, Strategy, General Management

Bsc (Honors), Computer Science

High School

Finance, General