Umer Mubeen Email & Phone Number

Etobicoke, Ontario, Canada

- Successfully managed an underground rebuild/voltage conversion project consisting of 150+ customers valued at $2.6 million, overseeing design development, construction drawings, project costs, and customer relations- Used MicroStation to design underground and overhead rebuilds/voltage conversions involving the installation of concrete encased ducts, tap boxes, transformers, and replacement of primary and secondary service wires, ensuring compliance with the SDP and construction standards- Navigated customer relations while securing approval from the property manager to construct on private property- Oversaw the training of 4 new hires over a span of 4 months, providing continuous mentorship and guidance on industry standards, while offering constructive feedback

Mississauga, Ontario, Canada

- Optimized the effectiveness of the corporate team as well as the residence staff by 40% by successfully replacing over 300 pieces of old and faulty hardware in the span of 4 months as a part of project managing the Evergreening Project - Managed employee training for 2 new hires over a period of 2 months, offering continuous guidance and mentorship on best practices while providing constructive feedback- Offered deskside support to employees at the Chartwell head office in addition to working on service tickets while updating company records such as inventory and asset management using MS Excel- Communicated with the General Managers of the retirement homes to coordinate technology replacement and troubleshoot any technical or logistical issues that may have arisen in the process - Saved department over $2000 in repairs by repairing/repurposing broken and old devices by replacing faulty/old components

Mississauga, Ontario, Canada

- Led a team of 5 coworkers when scanning the store for sale items and placing found items in the sale section- Maintained and built relationships with 50+ customers daily, providing exceptional customer service and efficient product deliveries every day, which translated to a daily revenue of over $2000- Provided recommendations for seasonal sales items and store layout, increasing daily sales and customer visits by 20%

Mississauga, Ontario, Canada

- Taught 13 students between the ages of 11 - 15 advanced robotics/electrical engineering concepts- Involved students by challenging them to create a robot out of basic electronic components (e.g. motor, LEDs) for a project