Umut Gürel Email & Phone Number

İzmir, Turkey

Manisa, Turkey

• Managing quality-induced local escalation processes (ex.internal companies), together with other local parties (e.g. quality, logistics)• Collaborate with supplier for root cause elimination and preventive actions for escalated issues• Leading supplier selection process via audits• Lead auditor for VDA 6.3 process audits in suppliers• Implementing supplier development plan (Organize individual workshops with suppliers for optimization, define action plans and follow-up as part of the development and improvement process)

Manisa, Türkiye

• Leading for all incoming quality & supplier quality activities• Ensuring all IQC team conduct inspections according to control plans and part specifications• Developing and evolving quality control plans for all purchased parts• Coordinating failure analysis for non-conforming purchased parts and requesting 8D reports; initiating and following up corrective action / preventative action plan• Performing supplier audits (Initial & Process) as lead auditor according to ISO 9001:2015 & VDA 6.3 ( Some were remotely carried out in 2020. )• Organizing and performing internal audits within plant according to ISO 9001:2015• Preparing annual supplier improvement plan based on requirements• Participating in supplier development activities• Leading to the ongoing local and international quality projects, identifying requirements for quality tests and equipments• Reviewing and updating the QM documentation• Accountable for preparing the annual budget of QM (200K€ budget planning incl. investments ) , strategic planning of quality activities• Coordinating calibration of all test equipment and fixtures • Defining and supporting the development of and update KPI's used to monitor quality performance• Led QM in digital transformation of non value added processes (e.g. paperless Quality, digital instructions during inspection, online collaborative deviation management)• Achieved ca. 30% quality increase among supplier portfolio of Viessmann for the last 4 years ( Diminishing 20K€ in scrap cost for year 2019 & 2020• Reduced incoming inspection up to 55% by increasing maturity of suppliers • Removed any sorting belonging to local supplier out of plant• Established a supplier improvement and vendor rating system• Coordinated and became leader of EFQM activities within all disciplines • Accomplished and led SAP Hana transition in plant• Accountable for all external audits: No major and minor non-conformities regarding to external audit were reported since 2013.

Manisa, Türkiye

• Monitoring production in terms of process oriented problems• Define and implement methods and equipments to improve efficiency, productivity during mass production• Verifying the conformity of the product processes, according to the parameters defined by the process development and the production• Process approvals• Product technical release approvals• Assembly line audits; workstations, test stations control planning• Final product audits• Calibration and follow-up of test equipments• Support activities for customer visits, certification audits, internal audits• Managing customer complaints/feedbecks• Scrap analysis and carrying out continuous improvement projects• Steering supplier improvement projects; conducting supplier initial audits,supplier process audits

Allendorf, Hesse, Germany

• Process approvals• Assembly line audits; workstations, test stations control planning• Final product audits; product release approvals• Technical support for process oriented manufacturing problems• Poka-yoke applications on the assembly line

Manisa, Türkiye

• Technical support for quality issues/complaints coming from overseas customers and creating solutions for quality problems (Developing warning system for internal quality checks; responsible from starting with customer claim until it ends up with a preventive or corrective action and reverting back to the customer) • Building up a team to solve problems on field or evaluate customer feedback• Archiving these complaints and problems stated by customers, developing new quality/action plans due to complaints and managing the improvement process • Service data analysis, preparing performance reports (Generating data analysis with MS Excel)• Analyzing the defective products sent from customers• Preparation of quality documents (test reports & certificates, CE Knowledge) • Issueing the engineering change notice and service bullet-ins• Preparation of service manuals regarding all range of products for aftersales• Dealing with spare part orders/web support page• Organizing third party product audits (by SGS and Bureau Veritas), following up action plans based on the auditting outcomes• Kaizen/TPM committee leadership

Manisa, Türkiye

• Ergonomics study (Checking, controlling and improving over 370 work stations with respect to the ergonomics guideline issued by Bosch), • Process improvement (Checking the manufacturing process in order to improve performance), • Poka-yoke, jidoka

İzmir, Türkiye

• Reliability Study and impact on warranty

Master Of Science (M.Sc.), Industrial Engineering, 3.8 / 4

Activities and Societies: Studied on Reliability and effects on warranty. Wrote an article regarding to reliability of consumer products..

Bachelor Of Science (B.Sc.), Industrial Engineering, 3.11 / 4

Activities and Societies: Studied on project management and organizational structures Wrote an article about organizational structures.

Science & Math, 5.0 / 5

Graduated with Honors: Ranked 1st. Played in theatre for 5 years