Una Tan Email & Phone Number

Milpitas, California

San Jose, Ca

-Utilize SAP and Excel (VLOOKUPs and Pivot Tables) spreadsheets to analyze supply/demand situations and make new buy and modify recommendations to satisfy customer need resulting in 20% improved of shipment accuracy.-Provide primary data support in various checkpoints including maintaining shipment report and inbound data in SAP. -Control inbound shipment, i.e. check incoming emails and documents from China, and communicate with forwarders for incoming shipments schedule.-Assist in creating logistics accrual that identified > $120K once a month and submitting the results to management.-Organize around 400 freight bills per month and create payment applications on a daily basis. -Communicated and coordinated services with transportation companies via phone and email, i.e. obtained and negotiated rate quote, made appointment for pick up and tracked shipments.

Hayward,Ca

-Provide primary data support in various checkpoints including maintain shipment report and other data reports in the operation system.-Maintain control on all materials in coordination with internal personnel and clients. -Continuously sought out intervention and offer suggestion in order to provide better customer service and improve productivitiy. -Crossed trained in multiple departments; provide coverage in sales, marketing, client support departments with measurable positive outcomes. -Provide technical support and training to junior employees.-Reported all shipment tracking, inventory control and revenue data to management on a timely basis. -Coordinates with sales department about orders, warehouse about packing, and accounting department for bill. -Monitor and prepare billing statement of Landing, invoice, custom documents, UPS, FEDEX label.-Partnered with management in developing and implementing new workflows to increase profitability and customer satisfaction.

Santa Barbara, California Area

-Set up/ Develop original business strategy, conducted preliminary market research. Lead team through networking, contract, renovation, advertisement and opening phases.-Implemented daily operations, i.e. finance analysis, procurement management, and office system implementation.-Manage company finance profiles; daily cash/check reconciliation, monitor revenue comprehensively.-Maintain inventory at PAR level, inventory turns at adequate level. -Responsible for conducting business development plans, i.e.: host networking events for local business and schools.-Scheduling for staff. Performance evaluations and attendance review. Delegate and follow up on projects that need to be done. -Responsible for recruiting, interview and training for more than 10 employees, follow up on performance and set up productivity metrics.-Market and sales, i.e. create posters, coordinate with different organizations to expand businessorganize interdisciplinary team meetings among stakeholders. Host weekly finance conference, weekly huddles. -Maintain bank accounts, payment processing, accounts payable, accounts receivable. Maintain important business tax information, acted as the internal auditor to ensure business is compliance with current regulations.-Communicate with various vendors made sure quality of service/food served always meet customer satisfaction. -Help to cover any workstation when necessary -Receiving and checking supply orders; Reorder stocks for the store on a daily basis.

San Diego

-Worked with executive board and other organization officers -Organized 20 events and site activities-Presided over all weekly regular meetings of the departments and collected all reports

San Diego

-Prepared tax returns using TaxWise and analyzed over 50 clients circumstances to maximize tax refund-Performed quality review to verify clients information and ensure more than 90 percent accuracy -Promoted and executed bilingual customer services

Campbell

-Communicated with customers and insurance companies via email and phone-Helped customers with their transactions. Help with placing service orders for customers, troubleshoot insurance related issues with third party payers.-Created and managed database in Microsoft Designed and maintained website http://www.southbayhealthcenter.com. Responsible for periodic website and social network maintains.

Management Science (Minor In Accounting)

Activities and Societies: UCSD Chinese Business Society

Education record

Education record