As a Sales Operations Analyst at AJ disti india pvt ltd, I optimized end-to-end sales processes and CRM operations, enhancing efficiency and performance. I created and communicated impactful sales and revenue reports through interactive dashboards, ensuring a comprehensive and visually compelling presentation of key business metrics. I collaborated with cross-functional teams to support budgeting, planning, and sales support, contributing to strategic decision-making and operational effectiveness. I conducted comprehensive market research to analyze buying trends, identifying key consumer behaviors and preferences. I achieved notable results, such as reducing the Customer Churn Rate, increasing revenue by 12%, and boosting customer retention rates by 8%. I hold a MBA in Finance from Mahatma Gandhi University, where I gained in-depth knowledge and skills in accounting, finance, securities law, and risk management. I am also proficient in Excel, Power point, and Word, as certified by Microsoft. I am actively seeking opportunities in finance, accounting, operations management, documentation, administration, human resources management, risk management, and analytical roles, where I can leverage my skills and experience to add value and deliver results.
