• Deployed infrastructure in multi-cloud environments (AWS & Azure) using Terraform, AWS CloudFormation and ARM templates.• Create Client Proof of Concepts for greenfield projects in multi-cloud environments using resources like Route 53, Elastic Beanstalk, AKS, and Azure landing zones.• Application containerization and orchestration with Docker and Kubernetes.• Set up OIDC authentication into the Kubernetes cluster using Azure AD.• Set up Splunk alerts using internal metrics to monitor DB.• Implemented a logging and monitoring solution for Kubernetes clusters using Prometheus that enabled early detection and resolution of system issues.• Developed a multi-stage Continuous Integration/Continuous Deployment (CI/CD) Azure pipeline that improved system reliability and uptime.• Automated server provisioning and configuration management using Ansible, resulting in faster deployment and easier maintenance.• Deploy an application with AWS Lambda and integrate Jenkins pipeline.• Maintain and optimize Rabbit MQ publish messages to queues and clear dead letterqueues.

Delivery partner and support professional for Azure Cloud Service resources.

● Build and improve relationships with customers, key suppliers and partners.● Provide support, including procedural documentation and relevant reports● Prioritise and manage many open cases at one time● Rapidly establish a good working relationship with customers and other professionals● Identify potential opportunities and inform the sales team to follow up.● Educate and inform clients about the company’s products, services and offers.● Attend to client complaints and resolve issues promptly.● Work with internal departments to ensure company meets clients’ expectations.● Oversee customer relationship management system.

● Organized and prioritized work to complete assignments in a timely, efficient manner.● Improved Information and Communication Technologies in teams.● Creating, maintaining, and entering information into databases Manage inventory, warehouse and transportation● Prevent data loss by implementing a disaster recovery and business continuity plan● Create and manage budgets● Gather client impressions of products and services and integrate this feedback into decision making.● Seek information about the underlying needs of clients.● Allocate and align resources to optimize the client experience.

● Maintain and update company and client’s databases● Organized and prioritized work to complete assignments in a timely, efficient manner● Plan, design, manage and support current cloud technology systems and develop a plan for future systems● Develop a support system to keep cloud systems secure and interconnected to all devices● Response to queries by employees and clients● Manage office supplies stock and place orders