Hector Gonzalez Email & Phone Number

United States

Coppell, Texas, United States

• Oversees the chemical and maintenance of 21 bodies of water in DFW. • Maintains Association and State operating standards for over 2 million gallons of water.• Installation and repairs equipment, including lifeguard and safety pieces. • Attends and coaches staff on best practices on chemical testing at branch in-services. • Works with branch Executives to implement off-season practices to ensure safety and cleanliness of wet areas and pump rooms. • Utilizes Asset Essentials platform to complete work orders for 16 branches. • Fosters authentic relationships with vendors, colleagues, and members to further the YMCA’s movement.

Dallas, Texas, United States

• Oversaw the repair and upkeep for all building and equipment for two facilities. • Provided guidance, training, and knowledge to fellow facility technicians regarding maintenance issues. • Monitored flow and quality of work to assure timely completion of projects in adherence to company standards and building regulations. • Conducted contract negotiations and oversees bidding process with vendors servicing facility. • Collaborated with District Managers to ensure project timeliness.• Developed timeline plans for larger projects requiring dry wall, tape and bed and paint. • Completed daily, weekly, monthly, and annual audits in house and in partnership with outside inspectors. • Responsible for emergency calls from multiple facilities. • Supported special projects across the district requiring advanced skills in pool pumps, spa heaters, HVAC, plumbing, and other specialized tasks. • Provided coverage to facilities during absence of facility technicians. • Utilized Service Channel to manage work orders and part procurement.• Attended and actively engaged in staff meetings. • Recruited competent staff across departments.

Dallas, Texas, United States

• Partnered with club management to provide a member-centric experience to ensure member retention. • Executed daily planner to track and plan for successful lead management and conversion opportunities. • Consistently achieved or exceeded personal and team sales goals.• Engaged members with various fitness offerings including personal training, group exercise classes and 24GO digital content. • Provided listen-first based tours to effectively describe the amenities and offerings to the potential members.

Dallas, Texas, United States

• Ensured members received a friendly greeting and check-in process.• Anticipated and planned for the needs of members and staff. • Generated leads through community engagement and portion. • Contacted leads through phone calls to increase club traffic.• Built authentic relationships with members and assisted them with program registration.

Dallas, Texas, United States

• Maintained and ensured that all facility storage rooms were neat and well organized.• Helped to ensure all building and maintenance policies, procedures, and regulations were followed and enforced including safety systems and standards.• Worked with Facilities Director to create purchase orders and collected invoices. • Conducted daily walk-throughs of the branch to identify repair and service needs. • Provided suggestions for improving maintenance activities to enhance the member and operational experience. • Planned and executed cleaning patterns to guarantee member comfort.• Serviced and repaired locker room and restroom amenities, plumbing and lighting. • Logged maintenance needs of building and fitness equipment. • Established and maintained effective working relationships with staff, vendors, and members.