Hector Gonzalez Email & Phone Number

United States

Coppell, Texas, United States

• Oversees the chemical and maintenance of 21 bodies of water in DFW.
• Maintains Association and State operating standards for over 2 million gallons of water.
• Installation and repairs equipment, including lifeguard and safety pieces.
• Attends and coaches staff on best practices on chemical testing at branch in-services.
• Works with branch Executives to implement off-season practices to ensure safety and cleanliness of wet areas and pump rooms.
• Utilizes Asset Essentials platform to complete work orders for 16 branches.

Dallas, Texas, United States

• Oversaw the repair and upkeep for all building and equipment for two facilities.
• Provided guidance, training, and knowledge to fellow facility technicians regarding maintenance issues.
• Monitored flow and quality of work to assure timely completion of projects in adherence to company standards and building regulations.
• Conducted contract negotiations and oversees bidding process with vendors servicing facility.
• Collaborated with District Managers to ensure project timeliness.
• Developed timeline plans for larger projects requiring dry wall, tape and bed and paint.

Dallas, Texas, United States

• Partnered with club management to provide a member-centric experience to ensure member retention.
• Executed daily planner to track and plan for successful lead management and conversion opportunities.
• Consistently achieved or exceeded personal and team sales goals.
• Engaged members with various fitness offerings including personal training, group exercise classes and 24GO digital content.
• Provided listen-first based tours to effectively describe the amenities and offerings to the potential members.

Dallas, Texas, United States

• Ensured members received a friendly greeting and check-in process.
• Anticipated and planned for the needs of members and staff.
• Generated leads through community engagement and portion.
• Contacted leads through phone calls to increase club traffic.
• Built authentic relationships with members and assisted them with program registration.

Dallas, Texas, United States

• Maintained and ensured that all facility storage rooms were neat and well organized.
• Helped to ensure all building and maintenance policies, procedures, and regulations were followed and enforced including safety systems and standards.
• Worked with Facilities Director to create purchase orders and collected invoices.
• Conducted daily walk-throughs of the branch to identify repair and service needs.
• Provided suggestions for improving maintenance activities to enhance the member and operational experience.
• Planned and executed cleaning patterns to guarantee member comfort.