Global leader for solutions for the Oil & Gas industry.

As a product specialist, I manage the technical and functional aspects of complex sales cycles with large enterprise accounts. My focus has been on the development of market opportunities in oil and gas services, financial services, high tech, manufacturing, specialty chemicals and health care.

Worldwide evangelist for the Vignette V7 product launch, providing product presentations, demonstrations, customer requirements analysis, market and financial analyst briefings, competitive positioning, solution selling and field sales training. Developed and implemented processes for product education and demonstrations, documented common product use cases, key capabilities and the business value provided to existing customers and prospects.

Provided targeted field assistance to account selling teams in the Western U.S. Developed and delivered customized product demonstrations and technical presentations in high profile sales opportunities. Provided training to field sales engineers in an effort to transform selling methodologies from tactical, product-focused evaluations to more strategic, solution-focused opportunities.

Managed sales engineering efforts in key vertical industries in the Central U.S., with focus on telecommunications, energy, health care, high-tech and traditional manufacturing. Orchestrated and executed technical selling plans for the region, provided support and guidance to account teams, and coordinated customer evaluations, prototypes and technical presentations.

Acted as lead technologist for selling teams in strategic Fortune 500 accounts in telecommunications, high-tech, manufacturing, energy and retail industries. Delivered product demonstrations to the prospect's development, IT, applications, database, support, security, and architecture teams to evaluate products, understand the impact on business processes, and develop an estimated return on incremental technology investments.

Managed several major accounts and provided strategic technical consulting to existing customers in active sales cycles. Developed technical evaluations of competitors' products and acted as a customer advocate and liaison between sales, development, operations, support and consulting divisions. Improved internal execution and customer satisfaction with pcOrder's most troubled accounts. Defined and implemented processes for obtaining and managing site content for on-line commerce initiatives for a major computer manufacturer.

Performed systems analysis and software design for applications in a wide variety of industries and business functions. Designed and implemented custom software solutions using both client-server and internet technology for both private and public-sector customers in the Austin area. Managed ongoing consulting engagements, performing requirements analysis, technical solution architecture and design, cost estimates, project planning and tracking, status reporting, change management, team building and issue resolution.Developed and presented sales proposals to prospective clients and served as primary contact for several major accounts, coordinating current projects, providing regular status updates, managing billing and collections issues, identifying new opportunities and maintaining client relationships.

Implemented custom software applications using client-server technology to reduce costs and improve the management and delivery of individualized services to large customers in the foodservice industry.

Developed and supported IBM mainframe and PC software applications designed to track and report on employee benefits administration programs. Performed requirements analysis and systems analysis for software applications, and provided global support for utility programs used by customers to document payroll deductions and life events that trigger employee benefits.