Sarah U. Email & Phone Number

West Lafayette, Indiana, United States

West Lafayette, Indiana, United States

• Created and led the Purdue International Scholar Assistance (PISA) team which serves Purdue West Lafayette, Purdue Global, and Purdue Northwestern campuses. This team successfully replaced the low functioning.
• Collaborated with 71 Purdue West Lafayette departments and 11 colleges to create and refine proposed workflows, created Service Level Agreements, and successfully implemented the new services structure ahead of.
• Hired, motivated, and managed staff of 5 hybrid employees and 2 work study students.
• Performed outreach to current departmental contacts, department heads, business offices, and campus partners via regular in person and online training events increasing engagement by 40%.
• Developed comprehensive written and in-person training materials via QRGs and Scribe and conducted feedback surveys, resulting in a 25% increase in staff proficiency and a 90% positive feedback rate.
• Constructed reports and website information resources related to administrative services at college/ departmental level and training materials for internal staff use.

West Lafayette, Indiana, United States

• Managed Business Assistant in both in-person and remote roles for daily update meetings, financial review discussions and performance evaluations
• Directed and projected the management, spending, income, and budget process for the faculty and staff members of Student Success, Exploratory Studies, Summer Programming and 5 other campus offices, optimizing spending.
• Authorized, forecasted, and tracked business activities, including purchasing, travel, hiring, and terminations, managing an average of 50 transactions per month with 98% accuracy.
• Successfully interpreted and utilized university, federal, and sponsoring agency policies and procedures while ensuring the continuation and enhancement of financial awards including grants, scholarships, and endowments.
• Volunteered in a variety of committees to review, recommend, and implement changes to policies and procedures.
• Conducted systems training in MyPurdue, Banner, Cognos, SuccessFactors (SAP,) COEUS, AIMS, Microsoft Office Outlook, Word, Excel, and PowerPoint.

West Lafayette, Indiana, United States

• Supervised 12 VA work-study students including training, performance reviews and task management.
• Awarded and administered VA education benefits to over 400 university veteran students and benefit using dependents in fast-paced, results driven office.
• Identified problems and practiced solution implementation while learning new processes, laws, and regulations quickly, improving benefit processing efficiency by 15%.
• Exceeded Federal and State standards during regular on-site document auditing visits focusing on accurate financial reporting, compliance, and student confidentiality.
• Created and maintained marketing materials for student and campus events and developed and managed social media accounts for news and event notification details.
• Lead Purdue Day of Giving for five years, raising over $80,000 in funds for the Veterans Success Center.

Master Of Science - Ms, Management And Leadership

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services