- Implementation, configuration and management of Security policies for users and devices (Intune)- Managed and improved the IAM / SSO solution for over 100 tenants (Okta)- Migrated IAM solution from Okta to Azure B2B (Over 60 Azure tenants)- Migrated the CMS solution for over 160 websites to newer version, which involved servers rebuild, DNS refactoring and IIS configuration (Kentico).- Managed the WAF solution for over 160 websites (Azure Web Application Firewall)- Managed, led, trained and guided a team of support professionals, ensuring high performance and team cohesion.- Prepared comprehensive support team reports and provided strategic advice based on data analysis.- Served as the primary liaison between the employer, support team, client team, and software development team.

- Managed and provided support for the IAM / SSO solution (over 100 tenants).- Managed the CMS for over 160 websites, including the DNS management, IIS, SSL management and the CMS itself.- Ensured regular patching of servers and workstations.- Provided application support for all internally developed custom applications, ensuring optimal performance and user satisfaction.- Managed and supported all the Entra ID related topics, maintaining secure and efficient identity management.As an IT engineer at BSD I have the opportunity to encounter the most diverse request and deal with various technologies, as per each client's specific. Therefore the adaptability, self-learning and easy understanding capabilities come into action and allow me to provide the most suitable solutions.

- Provided on-site and remote IT support for 300+ employees. - Migrated all Windows devices to a newer OS version.- Continually developed and provided training sessions for end users.- Monitored, maintained and upgraded the physical infrastructure of the company (Servers, routers, telephone exchange, printers, wifi equipment)

- Drafting and preparing pitch ideas for potential clients.- Budget execution, monitoring and financial management of implemented projects.- Selection, comparative analysis, negotiation and contract management of locations, suppliers and services needed for project implementation.- Drafting detailed activity plans for project management.- Drafting and providing training for all the team members involved in each project. - Coordinating all support departments in the agency, to meet every project requirements. (HR, Logistics, Finance). - On-site supervision for each BTL project and event.As an Account Executive I worked my way up through each step of a BTL project. From the very beginning of brainstorming pitch ideas up to delivering out-of-the-box events or high-volume in-store campaigns. Even took side challenges whenever needed and did graphic design, logistic or technical jobs.Some of the brands or companies we've worked for: Ferrero, Philips, B.D.G., JDE, Discovery, Tuborg.

- Coordination, supervision and fields support of the promoters teams during the BTL campaigns implementation.- Logistics and product stock management.- Reporting on the campaign implementation stages to project managers.As a Team Leader I've worked on in-store, outdoor and door-to-door campaigns, but also events and product launches. Some of the brands or companies we've worked for: Procter & Gamble, Ferrero, Beiersdorf.